Manage customer assets from anywhere

Having the right information to hand is critical for effective asset management. With a single click, you can view all of the assets at a property and the location of other items, such as the carbon monoxide alarm. This not only speeds up your response, but avoids wasting time in the field or long phone calls when booking in a job.

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Asset management software

Keep track of locations

Commusoft stores accurate and up-to-date information about properties and related assets. This can save large amounts of time and reduce costs as technicians know what to expect when they arrive at a property.

Web and mobile access

Whether you're on a mobile or in the office, you can access all of this asset data and history with a single click. Everything is synced in real time, so you've always got the most recent information.

Detailed asset history

Having as much information as possible whether in the office, on your PC/Mac, or on site can make all the difference. Commusoft lets you store industry-specific asset data, including model and serial numbers, location and zone, and even create sub-assets.

Key functionalities

  • View assets against each property
  • Comprehensive history for each asset
  • Track assets from our mobile app
  • Real-time sync between mobile & web
Complex asset structures

Accurate asset records

Record all the relevant data for a property’s assets in an accurate and managed database. That includes job and work history relating to assets, linked contracts or PPMs, any associated sub-assets, and detailed location data. If your business utilizes non-standard asset structures, we offer the ability to create custom asset classes as part of Commusoft’s Customer Journey plan.

customer database Assets on mobile

Access asset information anywhere, anytime

Your Commusoft asset database is available anytime, anywhere, even without an internet connection. Your technicians can access up-to-date asset information on their mobile. This helps reduce the number of enquiry calls they make, further reducing the burden on the team back in the office.

Full asset history

View detailed asset history

Commusoft lets you view an asset’s entire service history and any associated jobs. Understanding the history of an asset can be the difference between fixing it and suggesting a replacement (which could be worth $100s or $1000s to your business). Knowing upfront that an asset has already been serviced or repaired dozens of times helps your team make sensible decisions and provide advice to customers.

Create forms for specific assets

The best people to capture asset information are your technicians. They are in the field and can easily gather information as they go from property to property. Commusoft enables them to add assets and create custom forms from their iPhone, iPad, or Android device anywhere—even without an internet connection. In this way, you eliminate additional paperwork when the technicians arrive back to the office.

Ready to take your business to the next level?

  • Streamline Your Operations
  • Automate Admin Tasks
  • Improve Customer Journeys