Track every action taken in your Commusoft account

Transparency and accountability at your fingertips, whenever you need it. Review system usage with a full breakdown of every action taken by each user. View chronological reports for each type of action to help you can find exactly what you need in moments.

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Audits enterprise feature image

Knowing exactly who has accessed and amended information is essential for tracking mistakes and finding opportunities for training staff members who may have knowledge gaps.

Access complete audits of your work order management software

PROTECT AGAINST DISPUTES

Having access to complete audits of software actions means you always have the necessary evidence to support yourself and your employees during disputes.

DEMONSTRATE PROFESSIONALISM

Larger customers, such as facilities managers or enterprise contractors will value your ability to track actions and reduce security concerns.

TAKE FULL CONTROL

Ensure powerful governance, risk management and compliance with the ability to track every login, IP address, record creation, and edit with easy-to-use reporting.

The types of audits that Commusoft offers

View comprehensive audits of all actions

Commusoft keeps accurate audits of the date/time, user, and device that a record was created, edited, or deleted. These reports are restricted to specific users, letting your administrators keep an eye on what’s going on. Whether you want to check if a certain message was sent, which user deleted a customer, or who has logged in, the auditing tool can help.

view communications that your user sends with Commusoft audits

Trace every edit made

Audits show before and after changes, so you can identify exactly what has been edited in a record. In cases where edits were made incorrectly or by mistake, you can reference the original entry to help you rectify the issue. This also allows you to clear up any possible disputes over who changed what in the system.

Commusoft audits - view users actions

Track each system login

Audit reports allow you to track all sorts of edits and actions within your job management system, none more vital than logins. If you ever need to, you can check exactly which users have logged in and when, allowing you to alleviate or confirm any security concerns.

 

Rely on a safe and secure system

Audits are one way to ensure a high level of accountability within your company and can help protect you in cases of internal or external disputes.

To learn more about how Commusoft handle security, please review our security page:

Security overview.

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