Invoice customers promptly
As soon as the job is complete, the invoice is on its way. Customers don't have to wait for the office to process their invoice and can pay even faster too.
Save on invoicing time
Automated invoicing software means you can raise invoices without any admin time from your office or field teams - it's all done for them by Commusoft.
Consistency from all technicians
If a technician isn't sure how to charge for a particular job - no problem. Automated invoicing offers consistency without having to rely on individual staff.
- Automatically create and send invoices without admin
- Choose which types of job invoice automatically
- Define pricing items and labor rates per job type
- Set different rules for different types of customer
Admin-free invoicing, your way
Commusoft allows you to set up an automated invoicing process unique to each type of job you offer. If you wish to automatically invoice fixed fee services, manually invoice installations, and automatically invoice call-outs by labor and parts – you can! With such a customizable system, you can set up your invoicing processes to work best for your business, all while drastically cutting admin time for your office and field teams.
Automated rules for different situations
Depending on the type of work and the type of customer, you may prefer to use different rules for your automated invoicing. Commusoft offers two core options: to invoice when the job is created (charged by set pricing items) or upon job completion (charged by pricing items, labor, and materials). On top of this, you can set different rules for different types of customer for each job. For example, a boiler service may have one rule for private customers and a different rule for estate agents, so you can properly tailor the experience to the customer.
Assign advanced labor rates
Every job type in Commusoft can have a specific labor rate assigned to it, so the correct labor costing will always be calculated and charged. To handle a variety of situations, labor rates offer advanced settings such as rounding rules and the amount of discretionary minutes included. Additionally, labor rates can be modified by day of the week and time too, so weekends, early mornings, or late evenings can all be charged accordingly. With access to these advanced labor rates, the system can accurately create an automated invoice with the precise charges for the job.
Price differently by customer
You may not always charge every customer the same, even for the same standard work. For example, if you’ve worked with a loyal customer for a long time – you may offer a discount, or if they live outside your usual working area – you may charge a premium. Commusoft can handle all these complexities with price books. Each price book allows you to modify the price associated to the specified pricing items and labor rates. Once that price book is assigned to a customer, the automated invoicing software will always reference their price book rates first.