The intelligent scheduling system finds the most efficient schedule for your appointments by analyzing existing events, driving distances, technician skills, shift patterns, service windows, and locked events.
Assign the right technician
The system not only shows you the best dates and times for appointments, but also which technician to send. It always assign a tech with the right skills for the job, ensuring high first-time fix rates and customer satisfaction.
Reduce office admin time
Scheduling multiple technicians is a time-consuming task. With Commusoft's intelligent scheduling, the system does all the complex and difficult work, giving your office staff more time to focus on other areas of the business.
Forget searching the calendar for empty spaces and trying to decide which technician should take a job. When you’re booking in an appointment, all you need to do is click ‘Suggested appointment’. The route optimization algorithm will then get to work and find the most efficient date, time, and technician for the work. You can easily navigate the different suggestions, which are ordered from most efficient to least efficient, before choosing the right one for the situation. Need to modify your search parameters? Make any edits and the system will update its suggestions.
Fit jobs into your schedule
To find the most suitable gap in your schedule, the intelligent scheduling system analyzes driving distances, technician skills, shift patterns, and service appointment windows. Therefore, if an employee doesn’t work Friday afternoons or isn’t qualified to do certain installations, Commusoft knows not to make those suggestions. It also doesn’t consider the job in isolation, but looks at how it impacts both the previous and the following job too. You can quickly review details of every suggested appointment, including exactly how it fits into the tech’s existing schedule. A few more clicks and the job is booked.
Mass schedule multiple jobs
The suggested appointments tool is brilliant for booking in single jobs. However, when you have tens, hundreds, or even thousands of jobs to add, you’ll need intelligent mass scheduling. Simply choose the jobs and set the parameters, our software will then work in the background to find the most efficient schedule. By processing large numbers of jobs in one go you can save drastic amounts of admin time!
Ready to take your business to the next level?
Intelligent scheduling is available on our Automation plan. Discover the many ways that Commusoft can help your business become more organized, efficient, and profitable by booking a call with our team. Hundreds of field service businesses have already taken this step. They have successfully expanded their businesses with the help of our all-in-one work order management software.
- Works on Any Device
- All-in-one Software