Drive efficiency with intelligent scheduling software

Commusoft's intelligent scheduling software improves efficiency by automating the complex process of routing and scheduling jobs. With powerful route optimization, you can maximize your technician utilization, decrease driving time and fuel costs, and reduce the admin burden. Whether you intelligently schedule 1 or 1000 appointments, the system offers an automated and hassle-free method of managing your schedule.

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Intelligent scheduling feature available on Commusoft Automation plan

EFFICIENCY-DRIVING ALGORITHM

The intelligent scheduling system finds the most efficient schedule for your appointments by analyzing existing events, driving distances, technician skills, shift patterns, service windows, and locked events.

Assign the right technician

The system not only shows you the best dates and times for appointments, but also which technician to send. It always assigns an technician with the right skills for the job, ensuring high first-time fix rates and customer satisfaction.

REDUCE OFFICE ADMIN TIME

Scheduling multiple technicians is a time-consuming task. With Commusoft's intelligent scheduling, the system does all the complex and difficult work, giving your office staff more time to focus on other areas of the business.

intelligent scheduling software

Benefit from powerful route optimization

Commusoft’s intelligent scheduling software is underpinned by our powerful route optimization algorithm, which can calculate and process thousands of routes in a matter of moments. With this tool, your team can ensure they always send the best technician for the task at the most efficient time. No more illogical schedules, wasted time driving back and forth, or accidentally sending the wrong person for the job—our intelligent system has your back.

intelligent scheduling software suggested appointment

Quickly see intelligent appointment suggestions

Forget searching the calendar for empty slots and trying to decide which technician should take a job. When you’re booking in an event, all you need to do is click “Suggested appointment”. The route optimization algorithm will then get to work and find the most efficient date, time, and technician for the job. You can easily navigate the different suggestions, which are ordered by efficiency, before choosing the right one for the situation. Need to modify your search parameters? Make any edits and the system will update in real time.

intelligent scheduling software map view

Fit jobs into your existing schedule

To find the best fit in your schedule, the intelligent scheduling system analyzes driving distances, technician skills, shift patterns, and service windows. Therefore, if an employee doesn’t work Friday afternoons or isn’t qualified to do certain installations, Commusoft knows not to suggest them. It also doesn’t consider the job in isolation, but looks at how it impacts both the previous and the following job, too. You can quickly review details of every suggested appointment, including exactly how it fits into the technician’s existing schedule.

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intelligent scheduling software mass scheduling

Mass schedule multiple jobs at once

The suggested appointments tool is brilliant for booking in single work orders. However, when you have tens, hundreds, or even thousands of jobs to add to your calendar, you’ll need intelligent mass scheduling. Simply choose the outstanding jobs you wish to book and set the parameters, and our software will then work in the background to find the most efficient schedule. By processing large numbers of jobs in one go, you can save drastic amounts of admin time.

Intelligent scheduling calculator

Find out how much intelligent scheduling could be worth to you

We’ve put together an easy-to-use ROI calculator, which can reveal how much time and money Commusoft’s intelligent scheduling feature could generate for your business. Head on over to the ROI calculator and answer a few questions to get started.

Ready to take your business to the next level?

  • Streamline Your Operations
  • Automate Admin Tasks
  • Improve Customer Journeys