The intelligent scheduling system finds the most efficient schedule for your appointments by analyzing existing events, driving distances, technician skills, shift patterns, service windows, and locked events.
Assign the right technician
The system not only shows you the best dates and times for appointments, but also which technician to send. It always assigns an technician with the right skills for the job, ensuring high first-time fix rates and customer satisfaction.
REDUCE OFFICE ADMIN TIME
Scheduling multiple technicians is a time-consuming task. With Commusoft's intelligent scheduling, the system does all the complex and difficult work, giving your office staff more time to focus on other areas of the business.
Benefit from powerful route optimization
Commusoft’s intelligent scheduling software is underpinned by our powerful route optimization algorithm, which can calculate and process thousands of routes in a matter of moments. With this tool, your team can ensure they always send the best technician for the task at the most efficient time. No more illogical schedules, wasted time driving back and forth, or accidentally sending the wrong person for the job—our intelligent system has your back.
Quickly see intelligent appointment suggestions
Forget searching the calendar for empty slots and trying to decide which technician should take a job. When you’re booking in an event, all you need to do is click “Suggested appointment”. The route optimization algorithm will then get to work and find the most efficient date, time, and technician for the job. You can easily navigate the different suggestions, which are ordered by efficiency, before choosing the right one for the situation. Need to modify your search parameters? Make any edits and the system will update in real time.
Fit jobs into your existing schedule
To find the best fit in your schedule, the intelligent scheduling system analyzes driving distances, technician skills, shift patterns, and service windows. Therefore, if an employee doesn’t work Friday afternoons or isn’t qualified to do certain installations, Commusoft knows not to suggest them. It also doesn’t consider the job in isolation, but looks at how it impacts both the previous and the following job, too. You can quickly review details of every suggested appointment, including exactly how it fits into the technician’s existing schedule.
Want to see how we can help boost your bottom line?
Mass schedule multiple jobs at once
The suggested appointments tool is brilliant for booking in single work orders. However, when you have tens, hundreds, or even thousands of jobs to add to your calendar, you’ll need intelligent mass scheduling. Simply choose the outstanding jobs you wish to book and set the parameters, and our software will then work in the background to find the most efficient schedule. By processing large numbers of jobs in one go, you can save drastic amounts of admin time.
Find out how much intelligent scheduling could be worth to you
We’ve put together an easy-to-use ROI calculator, which can reveal how much time and money Commusoft’s intelligent scheduling feature could generate for your business. Head on over to the ROI calculator and answer a few questions to get started.