Service appointment windows let you schedule efficiently, while managing customer expectations
Flexible service appointments allow your business to book in an appointment at a particular time – for example 9:00 to 10:00 – while presenting a different service window to your customer (e.g. 9:00 – 11:00). This means you can efficiently schedule your technicians’ jobs, whilst having greater flexibility in the event of unavoidable delays.
Improve customer satisfaction
This helps you improve your customer satisfaction by setting your customers’ expectations properly from the beginning. Furthermore, your team has a much higher chance of meeting those expectations with realistic service windows. Many businesses are already taking advantage of this feature.