User management from Commusoft

Store all your employee’s details and essential documents in your work order management system. Keep detailed notes on experience and training all in the cloud — everything you need to know about your staff is just a few clicks away.

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Basic user management feature image

Having to rely on your memory for important staff information or struggling with a paper-based user management system is no fun for anyone — especially if your team is expanding. Using work order management software, you can go paperless and scale up with ease.

Get organized with a dedicated user management feature

Save time

Don’t waste time searching for employee information or looking for printouts of contracts and IDs that you haven’t seen in months. With Commusoft, you’ll always have fast access to your staff’s important documents and details.

Centralize processes

Having multiple systems for every aspect of your field service business is costly, complex and frustrating to manage. Choosing an all-in-one system like Commusoft helps bring it all together so you can spend more time and money on the things that matter most.

Go paperless

It’s a classic image — a swamped business owner surrounded by stacks of paper and towers of documents occupying their inbox. It doesn’t have to be you. With paperless processes, you can free yourself from the office work.

Edit contact details for your users

An integrated HR database

Paying for a full human resources (HR) system is a big expense that really shouldn’t be necessary for all but the largest field service businesses. Having a system like Commusoft that allows you to manage the vast majority of your company processes from one piece of software can save you time and money. With the user management feature, you can store all the necessary information on your staff within a secure database (like name, address, phone numbers, emails and more) as well as electronic copies of important documents like forms, licenses and tax information. If they have qualifications that will expire, you can include them here and set up reminders for when it’s time to renew. You can also create notes against the individual for whatever reason you like (maybe their birthday and favourite kind of cake!).

Provide secure logins

In order to allow for multiple Commusoft users with the same name, we assign each company a unique ID, which they use to access their account. Of course, we understand these IDs are easy to forget if you don’t need to use it again for a while — and you likely won’t as we keep both desktop and mobile users logged in for ease of use. However, if you do feel like you’re likely to forget this ID and get logged out for whatever reason, you can also login via Google or Facebook. There’s no need to remember separate passwords and login details.

Security overview

To learn more about how Commusoft take security seriously, read our security overview.

Security overview.

From the Blog