Download Our Free KPI Spreadsheet Now

What's the point in setting goals if you're not going to track them? Identifying the Key Performance Indicators for your service business is only half the journey! Keeping an eye on them, auditing your progress, and improving where necessary is how you grow a profitable company.

This spreadsheet includes a walkthrough of how to make the most of your tracking tools, as well as common performance indicators like customer retention rate, referral rate, operating profit, growth rate, and others. It comes with mathematic formulas already added to help you calculate your current numbers automatically.

We hope you enjoy your download!

Set better goals now!

Download KPI Spreadsheet

Software You Can Trust

Software Advice - Front Runners 2020 High Performer - Winter 2021 GetApp - Category Leaders 2020

"Overall Commusoft has changed our business; allowing us to provide our best possible prompt and efficient service with great tools."

"The versatility of the software is incredible, it covers every aspect of what we need as a business to enable us to evolve and develop."

Save admin time

Remove 90% of admin time when you let technology and automation take care of core workflows.

Centralize business operations

DRIVE EFFICIENCY

Book one more job per day per technician by using an algorithm that helps you create schedules that minimize driving time.

Automated communications

GROW CUSTOMER LOYALTY

See a 20% increase in positive customer feedback when your process is seamless with less human error.

Oversight and customer feedback

Integrate Your Existing Tools

Combine the power of Commusoft with FreeAgent Combine the power of Commusoft with Google Calendar Combine the power of Commusoft with MailChimp Combine the power of Commusoft with naturalForms Combine the power of Commusoft with Outlook Combine the power of Commusoft with Outlook Calendar Combine the power of Commusoft with QuickBooks Desktop Combine the power of Commusoft with QuickBooks Online Combine the power of Commusoft with Sage Accounting Combine the power of Commusoft with Stripe Combine the power of Commusoft with SumUp Combine the power of Commusoft with Xero Combine the power of Commusoft with Zapier