Track all types of customers
No matter what sort of customers you work with—whether landlords, private tenants, or commercial businesses—you can track them all with Commusoft. Using an intuitive, searchable customer database, your repair and maintenance company will be able to access contact details, job history, asset records, communication logs, and much more. When a technician goes to the site, they'll know exactly what work has been completed in the past and how best to serve that customer.
The drag-and-drop diary makes booking and re-arranging appointments quick and easy. It's never been more simple for your office staff to handle your business's rapidly-changing schedule. Commusoft’s repair and maintenance software lets your technicians access their schedule from any iOS or Android device so they can stay up to date wherever they are.
Overall, we are really impressed
We really like the option for our engineers to note the locations of the boiler, gas meter, and stopcock. This information is vital to us as we have a lot of repeat business for estate agents and often the tenants are not home and knowing the location of the boiler and gas meter really saves time.
- EJ Barton
Our intelligent scheduling software was built to help our clients maximize their efficiency. We've built an algorithm that automates the tedious process of routing and scheduling jobs. This way, you can make the most use of your technicians' time, decrease driving time and vehicle costs, and free up time for office staff.
Work address booking portal
Our work address booking portal makes booking with occupants a breeze. This feature allows you to send an email to the occupant of the work address. The email contains a booking portal and the tenant can automatically book the service right away.
- Get rid of paper job sheets
- Track landlords and tenants
- Take job requests online
- Benefit from automatic service reminders
- Invoice from both site and office
- Manage maintenance contracts
- Build preventive maintenance schedules
- Monitor customer assets and history
- Track customer SLAs
- Optimize technician schedules
10hrs saved managing schedules
35% improvement in customer feedback
15% reduction in total travel costs
20% reduction in no-access jobs
10% improvement in first-time fix rate
Try our intelligent scheduling game and see how a powerful route optimization engine can improve scheduling and technician utilization.Try Now
"Commusoft helps us give customers service they wouldn’t expect from your everyday maintenance company..."Read More
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