About Ideal Plumbing Solution
Predominately a plumbing and heating company that also delivers an all-encompassing facilities management service.
Company Size: 15 employees
Location: Swindon, UK
“Before we got the Commusoft software package, we were a little bit skeptical about moving into the software. After having it, I don’t how we’d move forward without it.
Commusoft is really easy to use, we had a new office person and when she came to the office for her first day she logged straight into Commusoft, was given a quick visual tour of the program, and within 5 minutes she was on her own.
One of our favourite features within Commusoft is the mobile app that the technicians use. It gives us complete control over our technicians: they schedule the day from their mobile devices and it’s all completely automated so we don’t have to follow that back up.
This software is a must for anyone looking to expand and evolve their business. Commusoft is not only a software package, it is another employee.”
What Other Users Say
We’ve quadrupled our workload, but we’ve only doubled our workforce; this is because of all the features Commusoft offers... The beauty of Commusoft is that it’s a completely scalable solution.
Premier Heating Solutions
I can honestly say going forward with technology, it's so much easier, so much more organized, and just a lot more professional.
Westminster Heating and Plumbing
Our office staff are now able to manage their time much more efficiently - I'd estimate we've reduced our office admin time to roughly 30%.
C.P. Jefferies Ltd
There is no way we could run our business efficiently and effectively... we just simply could not run it without Commusoft - it would be impossible.
10hrs saved managing schedules
35% improvement in customer feedback
15% reduction in total travel costs
20% reduction in no-access jobs
10% improvement in first-time fix rate
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