Calculate your business KPIs with our expert tips!

Hassle free to work out your business KPIs with our free spreadsheets!

What's the point in setting goals if you're not going to track them? Identifying the Key Performance Indicators for your service business is only half the journey!

We will walk you through how to make the most of your tracking tools, as well as common performance indicators like customer retention rate, referral rate, operating profit, growth rate, and others!

  • Automatic calculation, no more headaches!
  • Comes with mathematical formulas, ready for calculation
  • Set your growth metrics
  • Start improving your profits

Download Your Spreadsheet

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Commusoft marketing team

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From interviews with industry experts, fantastic guides and resources, podcasts and videos, to regular blog posts full of tips and tricks, we are dedicated to bringing you the best service content around.

Grow your business and discover all the ways you can craft world-class customer journeys with Commusoft.


  • The team behind this resource is made up of passionate people with a variety of experiences in the service & maintenance, marketing, sales, and software industries. Our insights cover everything from how to hire and retain the best technicians, to starting your own blog, and finally to choosing the right software that will help you grow long-term. 

  • When creating these guides and sharing them, our goal is to make high-quality business advice available to trades professionals everywhere. Oftentimes, popular sources promote growth models that are difficult (if not impossible!) to implement when you’re running a service & maintenance business model. This is why we’re committed to providing personalized advice to anyone interested in growing their service business.

  • Some of the industries we cover are plumbing, heating, electrical, HVAC, renewables, and more – find the full list here. Our articles and resources also vary from planning how to start a service company, to explaining popular business terms, to optimizing and improving an already profitable business. 

  • If you want to stay up to date with everything we put out, the easiest way is to subscribe to the Commusoft newsletter here. You’ll receive a monthly round-up featuring our newest pieces, as well as service industry news, and exclusive downloadables.