Your Guide to Answering Negative Reviews
Everyone gets a bad review every now and then, it's a part of running a field service business. A common mistake many make when answering these review, though, is not taking action--or taking action in the wrong way. Just because a customer is unhappy now doesn't mean they'll be an anti-fan of your business forever.
Download your guide to get expert tips on how to respond to negative reviews and win over some of your harshest critics.
Respond like a pro!
Download templates proven to repair customer trust
"Overall Commusoft has changed our business; allowing us to provide our best possible prompt and efficient service with great tools."
"We no longer lose customers because we have forgotten to get back to them. Commusoft helps us provide a fluid service for our customers."
Save admin time
Remove 90% of admin time when you let technology and automation take care of core workflows.
Book one more job per day per technician by using an algorithm that helps you create schedules that minimize driving time.
GROW CUSTOMER LOYALTY
See a 20% increase in positive customer feedback when your process is seamless with less human error.