COMMERCIAL AND RESIDENTIAL SERVICE SOFTWARE

Commusoft clients maximize their residential and commercial operations with our platform. One of the keystones that sets Commusoft apart is flexibility.

Your team can maintain notes against specific customer records, personalize customer communication messages, and create custom service contracts. Also, you can customize company documents, like invoices, custom forms, and job reports, with your logo and brand colors. And as a bonus, admins can choose the line items and any images that appear on invoices and service reports, and information to collect via custom forms.

This system ensures all relevant data for each of your unique services is available, every time.

If your technicians have different specialties, you can create and assign different skills to team members. When it’s time to schedule an appointment, your admins can easily find the perfect team member for the job. Even more, your office team can analyze customers and job histories, create and add new clients and jobs, edit events, and more, all without needing to call or text your technicians. Commusoft automatically notifies your remote team members when events are updated.

It’s never been easier to balance your commercial and residential operations!

This is just the tip of the iceberg! Book a call with our team today to learn more about what Commusoft can do for you!

Yes, we can; the Commusoft platform offers great service contract and asset management solutions for multi-property owner customers.

Our customer database hosts information including multiple contacts and work addresses per account, and the ability to add tenants and their contact information. For example, Commusoft makes it easy to distinguish that Contact A is the property owner who handles invoices, and Contact B is the resident who will be home when your technicians arrive.

Further, your team can create and assign unique service contracts for each work address you serve. Easily accessible from your customer database, and with service level agreement tracking tools, your team can work with confidence knowing they have everything they need to exceed customer expectations.

Your technicians can record valuable asset information across various properties, including make/model, location on the property, service history,  and more. Further, assets can be assigned to specific service contracts. Nothing falls through the cracks!

Yes, you can; we understand that trades businesses each have different hiring needs. Whether you need to hire seasonal employees like pest control or snow removal vendors or subcontract various plumbers, electricians, and HVAC teams to cover your service area, Commusoft offers flexible licensing options.

These license options include Daily, which is billed each month based on the number of days used. Rolling, which is a monthly license that can be purchased and removed as required. Finally, Contracted, which is a 12-month committed license used for full-time employees.

Whether you need a subcontractor for one day or hire them as a permanent member of the team, Commusoft can handle it.

Learn more about Commusoft’s plans here!

Absolutely; the Commusoft platform ensures your team can expertly organize and manage any type of customer you work with, commercial or residential.

Your admins and techs will always know whether they’re working with a property owner, building manager, or tenant, for example. Clear organization guarantees your team knows who they can reach out to regarding service contract renewals, outstanding payments, appointment updates, and more. After all, streamlined customer experiences benefit everyone involved!

Yes; Commusoft integrates with accounting software including Quickbooks Online and Desktop, Xero, FreeAgent, and Sage, and a variety of communication, business, and payment integrations too!

Check out all our integrations!

We are fully devoted to customer training and care at Commusoft; if our clients aren’t successful, neither are we. To ensure you get the very most out of the Commusoft system, training is required when onboarding. We offer varying training packages based on the plan you choose. These are personalized, 1-1 sessions with an assigned Commusoft trainer.

Support doesn’t end following your last session; our dedicated client services team is available via email support. We also maintain a dedicated Knowledge Base with help articles covering all corners of the Commusoft platform. We’re there when you need us.

Learn more about training and onboarding with Commusoft here!

Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts.

Learn more about Commusoft’s Free Trial here!

Commusoft’s pricing depends on how many licenses you need, and which of our powerful plans you choose!

Learn more about each of our plans ➞