Contracted
Contracted licenses lock in your price and are committed to for a 12-month contract period, which renews on an annual basis.
Flexible Plans for Your Business
Commusoft Plans
For Service, Maintenance, and Installation businesses who want to provide a world-class customer experience.
Job Management
Commusoft’s core solution, designed for service, maintenance and installation businesses.
Customer Journey
For teams looking to grow their business and build a unique customer experience
Keep Things Flexible with Our License Type
Rolling
Rolling monthly licenses can be purchased and removed as required, making them ideal for temporary workers.
Daily
Daily licenses are perfect for subcontractors as they are billed each month based on the number of days used.
Which Plan is Right For You?
Powering the Trades
Commusoft Reviews
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"Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we would be lost."
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"We certainly wouldn’t be able to run our business as we do at the moment without the use of Commusoft. It’d be impossible to do."
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"Without Commusoft I would need at least another full-time staff member. Now I can spend time planning the targets of our business."
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"I can increase my revenue by 14% by the end of this year. When you look at that in terms of monetary value, it's a no brainer."
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"It’s a really easy software to use…If it wasn’t easy, then I wouldn’t do it! I didn’t realise how easy it was going to be until we started using it."
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"It basically teaches you itself, it’s that obvious how it works. I was scared I’d have to hold my team’s hand the whole time, but I haven’t had to at all!"
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"We’re looking to add around a million in revenue to the business. That’s completely doable with the systems and processes that we have in place. And the beauty of Commusoft is that it’s a completely scalable solution."
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"We use it as a CRM system, we use it as a job management system, and we also use it as a finance system. For us, it’s the perfect one stop shop, all-in-one system, and we would recommend anybody within our industry.”
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“The way that Commusoft tracks every part of every single job... it gives you complete confidence in the whole system. Complete confidence to grow. Complete confidence to push on with your business."
Frequently Asked Questions
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Daily licenses are perfect for subcontractors as they are billed each month based on the number of days used.
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No; our plans are carefully designed to offer value to different sized businesses and cannot be changed.
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Yes, we require a minimum of two licenses per account.
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Your account will only include licenses for the plan you have chosen. You cannot purchase or ‘mix and match’ licenses across different plans.
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All office staff, managers, and technicians use the software and therefore require a license. These people will have their own login details and will appear in the calendar for you to schedule in work orders or appointments for them. There is no limit on the number of users the software can support.
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We offer different seasonal discounts throughout the year – please enquire for more information.
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All accounts are set up with a debit or credit card and are billed monthly in US Dollars on the 1st of each month. All prices shown exclude taxes.
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Training is completed using TeamViewer and over the phone. All sessions are hourly, and the number received depends on the pricing plan. Learn more about digital onboarding with Commusoft.
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We commit to you to ensure you are trained on the system that will be the backbone of your business. You will be guided on your integrations during your training with us and get comfortable with the workflow—from adding customers to invoicing. You can also practice certain tasks with your dedicated trainer. Learn more about our training plans.
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Storage is calculated based on the number of contracted and rolling licenses you have. Depending on the plan, you get a set amount per license that is added together to create a “pool” of data. Daily licenses don’t include any storage. The storage is used for any attachments (photos, videos, PDFs) that are uploaded into your account. We do not limit the number of customers, jobs, or invoices you can save.
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Yes. Depending on whether you have a rolling or 12-month contract, you may need to sign a new contract for the upgraded plan. Additional training may be required.
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You can import every one of your customers and their work addresses into Commusoft. You can also import parts and inventory lists. All you need is the data in an Excel/CSV file and with the correct columns, which our client services team can assist you with.
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With our Stripe and SumUp integrations, your customers can call your office and card details can be taken and inputted straight into Commusoft.
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Commusoft currently supports companies working out of the UK, US, Canada. Please note, all North American clients will be billed in US Dollars.
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No, all North American clients (including Canadian businesses) will be charged in US Dollars.
Easily Connect Your Existing Software
Seamlessly integrate tools your business already use for an all-in-one experience.
Learn More About Integrations
Sales management
Take our Jobs system to the next level with a full sales CRM.
Frequently Asked Questions
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We will be launching Commusoft Sales in 2023. We will share more details soon – so please be sure to register your interest here to be the first to hear more!
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Yes! Commusoft Sales utilizes many parts of our core Jobs solution, therefore, the two systems must be used together. If you are not yet using our Jobs solution, but would like to benefit from Commusoft Sales, get a head start and speak to our team today.
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As soon as it launches, clients with existing Commusoft Jobs subscriptions will be able to add as many licenses as they need from one of the available Sales plans.
If you are not yet using Commusoft, you will be able to purchase licenses for both Jobs and Sales together when you first sign up.
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No! Unlike our Jobs solution (where all employees use it and therefore require a license), you can purchase as many Sales licenses as you need. For example, if you have a 3 person sales team, then you only need to purchase 3 Sales licenses – but only those 3 users will be able to access the Sales tools.
Please note, you can not mix and match Sales plans, meaning you could not purchase 2 Sales Starter licenses and 1 Sales Growth license. All Sales users will require licenses for the same plan.
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If you are a Commusoft client and are interested in trialing our new Sales solution early, we may have opportunities to do so in the near future! Please register your interest here – and we will let you know as soon as this is possible.
Chat enablement
Expand on our Jobs system with an integrated chat platform.
Chat Lite
For businesses looking for a dedicated field service chat solution
with a Jobs plan
Chat Pro
For teams looking to expand their communication tools further
Frequently Asked Questions
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Yes! Commusoft Chat is built onto our core Jobs solution to add functionalities designed specifically for field service businesses. Therefore, the two systems must be used together. If you are not yet using our Jobs solution, but would like to use Commusoft Chat when it is available, get a head start and speak to our team today.
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We’ve got nothing against WhatsApp (or other free chat platforms), but they’re not designed for field service businesses! What you gain in accessibility with those other tools, you lose in transparency, accountability, and security. We’ve got all of those covered. Commusoft Chat is built specifically for field service businesses, integrates natively into our Jobs solution, and gives you control over how your business communicates.
Want to discuss?
If you’re not sure which is the right plan for you, please get in touch! Our team are happy to run through the various options and how Commusoft can improve your business.