24/7 access
Provide constant online availability, whether customers are gathering information or requesting jobs.
Commusoft's customer portal software significantly reduces customer inquiries while increasing positive experiences. This self-service solution hosts everything your commercial property owners need, when they need it. Discover how offering clients 24/7 access to digital work records, invoices, custom forms, and ability to book jobs can boost your dependability and revenue!
Provide constant online availability, whether customers are gathering information or requesting jobs.
All customers have a unique login, meaning their portals are personalized and private.
Customers can access up-to-date records for all properties serviced by your company.
Full invoicing histories, including outstanding and previously paid, help customers manage their finances.
Safety certificates and forms for all their properties are at your customers' fingertips.
No matter what time of day, customers can easily request jobs through their customer portal.
Katrina
Office Admin
Plumbgas Services
Commusoft has made a massive difference in the daily running of the business, from booking jobs in, to quotes, and invoicing customers. We can now keep track of previous customers, send out service reminders, and leave notes for the future.
Offering self-service options is convenient for both your admins and your customers. After all, most commercial clients want to quickly find what they need, without involving your team. Whether clients need to print a job report, or see outstanding invoices, they can easily find what they need, any time of day. This allows admins with time to cover higher-value tasks.
Not only can clients find important job documents, they can book appointments through their customer login portal. Not only does self-service help improve bookings and profits, it boosts client happiness by assuring them you’re always there for them. Improving customer trust ensures they’ll always choose your team whenever they’re in need.
Admins won’t need to manually upload documents to each of your customer portal accounts. Commusoft’s customer portal syncs with the main Commusoft platform, automatically updating files as they’re created or edited throughout the day. This removes pressure from admins while guaranteeing clients will always have access to the most up-to-date documents.
Self-service options like a customer portal make it easier to meet, and exceed client expectations. The organizational benefits of customer portal software trickles down from your company to clients, to their tenants. From downloadable documents, access to updates, and ability to book appointments, we’ll help both you and your commercial clients nurture business relationships with easy access to files spread across different properties.
Client portal software is a digital self-service platform that empowers your multi-property customers with 24/7 access to their personal job information, and ability to request jobs across different job sites, all without needing to reach out to your team.
Commusoft’s customer portal allows your property manager customers to access job reports, safety certificates and forms, invoices, and more.
Whenever they need, your commercial clients can log into their personalized portal to find the information they need. This results in less email and phone inquiries for your office team to answer.
From your commercial clients, their customers, and your business, customer portals offer a variety of benefits. With improved client retention and bookings, efficient office operations, and increased company revenue, a self-service centered strategy can transform your business!
As you know, the concept of self-service involves clients to solve their own issues without needing to involve your team. Whether your clients are too busy to place a call or write an email, or a question comes up after working hours, a customer portal extends your team’s support to 24/7. This level of availability and ease of access improves both customer happiness and loyalty. Further, clients can conveniently book services directly through their portal, boosting your team’s productivity.
Customer portal software offers automations that help admins streamline their workflows. They won’t need to worry about emailing commercial clients with updated safety certificates or invoices, Commusoft automatically syncs information between customer portals and the main Commusoft app. Cleaning up admin schedules gives them the freedom to handle higher-value tasks without needing to hire another team member.
With automation working 24/7, your business can boost revenue, with less stress!
Ready to see Commusoft’s customer portal software in action? Book a call with our team today!
A portal won’t be necessary for these types of customers, as they don’t have as many jobs and invoices to keep track of.
Commusoft’s customer portal software was built for multi-property owners, landlords, and commercial property managers who need work performed across multiple job sites. Their portal keeps their files organized, and keeps them up-to-date on various projects.
Our customer portal software pricing depends on how many licenses you need, and which of our powerful plans you choose.
Customer portal software is available on our Customer Journey plan, and higher.
Empower multi-property owners to find the information they need at any time of day.
Commusoft’s custom forms software goes farther than industry-standard safety certificates. Capture valuable information directly from the field, all from your mobile app.
Get paid quicker with Commusoft’s invoicing software. Your team can send professional digital invoices directly from the field, automatically, or let your office team handle payments.
Empower your team to track all works from the office, or the road. Job sheets, reports, custom forms, and more, all sync in real time to the office, so nothing falls through the cracks.
Please customers by keeping them in-the-loop with automated emails, texts, or letters, and updates like “on-the-way” messages.
A service business depends on customer perception. Discover the small tweaks you can add to your customer perception strategy with online portals.
If you want to blow the competition out of the water without making a huge investment, check out these customer portals and learn why people love them!
"We’ve quadrupled our workload, but we’ve only doubled our workforce; this is because of all the features Commusoft offers... The beauty of Commusoft is that it’s a completely scalable solution."