Commusoft, the best mHelpDesk alternative

Prosper Beyond mHelpDesk

Commusoft and mHelpDesk both provide job management software for field service. However, many businesses discover that the mHelpDesk system doesn't support their workflows and growth. Meet Commusoft. Commusoft is customizable, empowering field service businesses, and their diverse operations. Commusoft's easy-to-use platform, customer-focused features, and productive workflows make it the powerful alternative to mHelpDesk Software.

  • Intuitive, smooth, and easy-to-use interface
  • Our training team ensures clients are set up for success
  • Purpose-built mobile app for iOS and Android
  • Data syncs in real time between the office and field
  • Powerful schedule and route optimization tools
  • Make confident decisions with 40+ preconfigured reports
  • Build your own custom forms from anywhere
  • Dynamic accounting integrations to QuickBooks, Xero, Sage, and more

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Prosper with Commusoft’s Flexible Workflows

Want to know more about why Commusoft is the must-have mHelpDesk alternative? Book a demo and one of our experts will be able to guide you through the system and answer any questions you have. Or keep reading, and discover why Commusoft offers the best support for growing field service businesses. 

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Exceptional Training and Customer Support

An mHelpDesk alternative

We pride ourselves on our 5-star client services and customer support teams – and we strive to always go above and beyond for our customers. We take on-boarding seriously; we provide personalized training sessions and support. This implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to constantly empower our clients.

On top of that, we make sure to listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested. This ensures Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.

customer satisfaction coming from after-sales care portal data

A Smart App for iOS and Android

Compared to mHelpDesk

The Commusoft mobile app is a natural extension of the web software, and syncs in real-time. Technicians can maximize efficiency on the road and improve record-keeping. With different user roles, you can control who can access what – such as scheduling, forms, part requests, emailing, invoicing, and more – all from an iOS device or Android smartphone. You can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!

Learn more about Commusoft’s powerful Mobile app.

mobile workforce management on various devices

Optimized Customer Records

A mHelpDesk alternative

Commusoft allows clients to easily add and edit customer details in a centralized database. Customer information is safely encrypted within Commusoft, and is easily accessible in the office, or from the road. We understand the importance of records. All communication records against customers are automatically organized chronologically. Our clients can quickly access the vital customer data they need at all times. Detailed files help team members provide excellent customer service, and are practical when there are any disputes.

Learn more about Commusoft’s Customer database.

customer database on web and mobile app

Meet Business Goals

Compared to mHelpDesk

Measuring KPIs and data-driven decisions are a must for any growing business. Commusoft’s 40+ preconfigured reports and customizations help decisionmakers to make important choices with confidence. With financial, job, user, parts, timesheet reports, and more, no data slips through the cracks. Want to see the reports that matter most to you any time? Simply pin them to your Dashboard, and you can quickly look at key reports. Commusoft’s Reports and dashboard helps businesses forecast where they’re headed, so they can continuously outpace competitors.

Learn more about Commusoft’s Reports and dashboard.

reports and dashboard data visualization

Maximize Revenue with Inventory Management

Commusoft vs mHelpDesk

Commusoft’s Inventory management system supports multi-location workflows, like a warehouse and your technician trucks. This includes purchase orders, vendor management, and parts tracking. Inventory management helps managers coordinate all inventory activities, so teams can avoid overordering and stockpiling extra parts. With their mobile barcode scanners, technicians can exchange parts, and request or order parts, all from the road. With automatic reordering and dynamic picking lists to streamline daily activities, clients can focus on providing excellent customer care, and boost company revenue.

Learn more about Inventory management.

inventory management work order software

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

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Gmail integration
Quickbooks logo
Stripe integration website logo
Pipedrive logo
naturalforms integration logo
Xero logo
outlook integration logo
sage50 accounting integration logo
MailChimp integration logo
Hubspot logo
sumup integration logo
zapier integration logo

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