Commusoft vs Service Fusion

Commusoft’s Intelligent scheduling feature can save your business hours of admin and driving time thanks to automated route optimization. When using suggested appointments, Commusoft analyzes a job’s location and your technicians’ existing jobs to find the best time and the shortest route; all in a matter of seconds. Whether you schedule tens or hundreds of jobs at once, you can rely on our powerful mass scheduling functionality too to create incredibly efficient routes.

Learn more about Intelligent scheduling.

The Commusoft mobile app is a natural extension of the web software. It’s designed to empower your technicians to maximize efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, forms, part requests, emailing, invoicing, and more – all from an iOS device or Android smartphone. You can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!

Learn more about Commusoft’s Mobile app.

Commusoft’s Custom forms feature was built to capture more information than industry-standard certificates. With 19 different question and answer types, technicians easily capture unique data directly from the field. Whether it’s safety forms, checklists, assessments, or more, clients can easily create and modify forms within Microsoft Word, and easily upload them to Commusoft. Custom forms are saved against job reports and customer records, meaning Commusoft clients have access to complete customer histories at all times.

Learn more about Commusoft’s Custom forms.

Commusoft’s Inventory management system works from both our desktop and mobile app. We support multi-location workflows, including the transfer of parts from your warehouse to technician trucks. Inventory management helps managers coordinate all inventory activities, so teams can avoid overordering and stockpiling extra parts. With their mobile barcode scanners, technicians can exchange parts, and request or order parts, all from the road. With automatic reordering and dynamic picking lists to streamline daily activities, our clients can focus on providing excellent customer care, and reinvent company revenue.

Learn more about Inventory management.

Commusoft’s Invoicing feature optimizes a variety of digital invoicing workflows. Technicians can invoice directly from the field, or office team members can handle payments instead. If you’re looking to reduce admin and streamline your operations even further, you can also set specific invoice types to automatically generate and send to the customer. You can customize this time-saving automation by job type, so it’s up to you whether certain jobs automatically invoice and if they charge a flat rate or by labor and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, consolidated invoicing, and more.

Learn more about Commusoft’s Invoicing feature.

We pride ourselves on our 5-star client services and customer support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalized 1-1 training sessions. Our implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to empower clients.

On top of that, we make sure to listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested, ensuring Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.