Commusoft vs Service Fusion

Meet Commusoft, the Go-To Service Fusion alternative

Commusoft and Service Fusion both provide job management software for field service businesses in North America. However, many businesses find Service Fusion doesn't support both their growth and diverse operations. This is where Commusoft comes in. Commusoft's easy-to-use platform, customer-focused features, and productive workflows make it a natural Service Fusion alternative.

  • Purpose-built and easy-to-use interface
  • Our training team ensures clients are set up for success
  • Data syncs in real time between the office and field
  • Purpose-built mobile app for iOS and Android
  • Build your own custom forms from anywhere
  • Powerful schedule and route optimization tools
  • Make confident decisions with 40+ preconfigured reports
  • Dynamic accounting integrations to QuickBooks, Xero, Sage, and more

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Control your Growth with Commusoft

Want to know more about why Commusoft is a natural Service Fusion alternative? Book a demo and one of our experts will be able to guide you through our system and answer any questions you have. Or keep reading, and discover why Commusoft offers the best support for growing field service businesses. 

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Pivot Effortlessly to Last-Minute Jobs

Compared to Service Fusion

Commusoft’s Intelligent scheduling feature can save your business hours of admin and driving time thanks to automated route optimization. When using suggested appointments, Commusoft analyzes a job’s location and your technicians’ existing jobs to find the best time and the shortest route; all in a matter of seconds. Whether you schedule tens or hundreds of jobs at once, you can rely on our powerful mass scheduling functionality too to create incredibly efficient routes.

Learn more about Intelligent scheduling.

Pool service scheduling software

A Reliable App for iOS and Android

Compared to Service Fusion

The Commusoft mobile app is a natural extension of the web software. It’s designed to empower your technicians to maximize efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, forms, part requests, emailing, invoicing, and more – all from an iOS device or Android smartphone. You can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!

Learn more about Commusoft’s Mobile app.

Commusoft Mobile App on three devices

Create Custom Digital Custom forms

Compared to Service Fusion

Commusoft’s Custom forms feature was built to capture more information than industry-standard certificates. With 19 different question and answer types, technicians easily capture unique data directly from the field. Whether it’s safety forms, checklists, assessments, or more, clients can easily create and modify forms within Microsoft Word, and easily upload them to Commusoft. Custom forms are saved against job reports and customer records, meaning Commusoft clients have access to complete customer histories at all times.

Learn more about Commusoft’s Custom forms.

Custom form signed off and backed up

Maximize Parts with Inventory Management

Commusoft vs Service Fusion

Commusoft’s Inventory management system works from both our desktop and mobile app. We support multi-location workflows, including the transfer of parts from your warehouse to technician trucks. Inventory management helps managers coordinate all inventory activities, so teams can avoid overordering and stockpiling extra parts. With their mobile barcode scanners, technicians can exchange parts, and request or order parts, all from the road. With automatic reordering and dynamic picking lists to streamline daily activities, our clients can focus on providing excellent customer care, and reinvent company revenue.

Learn more about Inventory management.

inventory management work order software

Expedite Payments with Digital Invoices

A Service Fusion alternative

Commusoft’s Invoicing feature optimizes a variety of digital invoicing workflows. Technicians can invoice directly from the field, or office team members can handle payments instead. If you’re looking to reduce admin and streamline your operations even further, you can also set specific invoice types to automatically generate and send to the customer. You can customize this time-saving automation by job type, so it’s up to you whether certain jobs automatically invoice and if they charge a flat rate or by labor and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, consolidated invoicing, and more.

Learn more about Commusoft’s Invoicing feature.

Access your invoicing software from anywhere

Exceptional Training and Customer Support

Compared to Service Fusion

We pride ourselves on our 5-star client services and customer support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalized 1-1 training sessions. Our implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to empower clients.

On top of that, we make sure to listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested, ensuring Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.

Learn more about Commusoft’s training and support.

customer satisfaction coming from after-sales care portal data

Easily Connect Your Existing Software

Seamlessly integrate tools your business already use for an all-in-one experience.

Learn More About Integrations
Gmail integration
Quickbooks logo
Stripe integration website logo
Pipedrive logo
naturalforms integration logo
Xero logo
outlook integration logo
sage50 accounting integration logo
BASYS Integration
MailChimp integration logo
sumup integration logo

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