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The Commusoft mobile app is a natural extension of the web software, designed to empower your technicians to maximize efficiency on the road and improve record keeping. With different user roles, you can control who can access what – such as scheduling, custom forms, part requests, emailing, invoicing, and more – all from an iOS device or Android smartphone. You can take photos and video on site and attach to either the job record or a custom form – and many functions will work without a WiFi signal!
Commusoft’s Invoicing feature optimizes digital invoicing, empowering technicians to invoice directly from the field, or allowing office team members to handle payments. If you’re looking to reduce admin and streamline your operations even further, you can set your invoices to automatically generate and send to the customer. You can customize this time-saving automation by job type, so it’s up to you whether certain jobs automatically invoice and if they charge a flat rate or by labor and materials. Additionally, Commusoft’s invoicing feature supports mobile invoicing, branded PDFs, online payments, consolidated invoicing, and more.
Data-driven decisions are a must for any growing business. Commusoft’s 40+ preconfigured reports and customizations allow decisionmakers to make important choices with confidence. With financial, job, user, parts, time sheet reports, and more, no data slips through the cracks. Want to see the reports that matter most to you any time? Simply pin them to your Dashboard, and you can quickly look at the data that matters most to you. Commusoft’s reports helps businesses forecast where they’re headed, so they can continuously outpace competitors.
Personalized reminders are a great way to keep customers satisfaction. Commusoft’s Service reminder messages are customizable; your team can create custom templates, time frames, messaging, and include personalization tags. Further, Commusoft Service reminders include an online booking form, so customers can book service directly from their reminder message. With the option to send automated or manual reminders, Commusoft clients have full control over the experience they offer their customers.
Commusoft’s Custom forms feature was built to capture more information than industry-standard certificates. With 19 different question and answer types, technicians easily capture unique data directly from the field. Whether it’s safety forms, checklists, assessments, or more, clients can easily create and modify forms within Microsoft Word, and easily upload them to Commusoft. Custom forms are saved against job reports and customer records, meaning Commusoft clients have access to complete customer histories at all times.
We pride ourselves on our 5-star client services and customer support – and we strive to always go above and beyond for our customers. Our training isn’t limited to impersonal videos; Commusoft provides personalized training sessions. This implementation process sets clients up for success. Further, with articles from our Knowledge base, and email support, Commusoft strives to empower clients.
On top of that, we make sure to listen to our clients when developing new features for the software. As a result, we regularly release requested tools and functions that our client base have suggested, ensuring Commusoft best suits their needs. After all, Commusoft exists to make our client’s lives easier.
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