Your Guide to Making Customers Happy

Best Practices, Expert Tips, Plus a Free Infographic!

First impressions matter in shaping the customer perception of your business. If their first encounter with your company is a website that looks straight out of the early days of AOL, then it’s no wonder that not many of them reach for the phone to call you.

If you want to blow the competition out of the water without making a huge investment, check out these customer portals and learn why people love them!

  • Gain control of your customer experience
  • Empower your customers
  • Improve customer journeys

Download Your Infographic

5 problems your customer portal should solve

Download Your Infographic

Commusoft marketing team

Brought to you by Commusoft

From interviews with industry experts, fantastic guides and resources, podcasts and videos, to regular blog posts full of tips and tricks, we are dedicated to bringing you the best service content around.

Grow your business and discover all the ways you can craft world-class customer journeys with Commusoft.


  • The team behind this resource is made up of passionate people with a variety of experiences in the service & maintenance, marketing, sales, and software industries. Our insights cover everything from how to hire and retain the best technicians, to starting your own blog, and finally to choosing the right software that will help you grow long-term. 

  • When creating these guides and sharing them, our goal is to make high-quality business advice available to trades professionals everywhere. Oftentimes, popular sources promote growth models that are difficult (if not impossible!) to implement when you’re running a service & maintenance business model. This is why we’re committed to providing personalized advice to anyone interested in growing their service business.

  • Some of the industries we cover are plumbing, heating, electrical, HVAC, renewables, and more – find the full list here. Our articles and resources also vary from planning how to start a service company, to explaining popular business terms, to optimizing and improving an already profitable business. 

  • If you want to stay up to date with everything we put out, the easiest way is to subscribe to the Commusoft newsletter here. You’ll receive a monthly round-up featuring our newest pieces, as well as service industry news, and exclusive downloadables.