Real-Time Vehicle Tracking

Field service businesses can now track their vehicles in real-time from within their work order management software. Go further than simple GPS systems with a comprehensive solution, linking technicians' tracking data with your calendar, schedule, and job information.

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Location icon gps
 

Real-time vehicle tracking enables true oversight of your trucks. See where everyone is in real-time and get access to crucial information like whether a technician is on the move and how they are driving. Our GPS software enables you to be more responsive to your customers' needs. Therefore, you will be able to handle last-minute schedule changes, ultimately leading to a better service. We’ll send you a dedicated Commusoft vehicle GPS tracker so you can rely on highly accurate location data. Subsequently, you will have access to a more robust solution than built-in cellular GPS. Get more for your money - say goodbye to that monthly tracking fee and say hello to real-time vehicle tracking. All this is included in the price of your work order management software.

Real-time vehicle tracking will offer the oversight your business needs

Integrated tracking

We believe vehicle tracking should integrate seamlessly with the rest of your work management tools. Commusoft's comprehensive solution links technician tracking data with your calendar, scheduling tools and job information. Leave simple GPS systems behind and let us drive you to success.

Dedicated GPS trackers

Dedicated vehicle GPS trackers are highly precise, can’t run out of battery or be left behind at a property. This is unlike tracking solutions that rely on your cell phone’s built-in GPS. In addition, there is no need to track your technician's personal device, just the company vehicle.

No extra monthly fee

Why pay for GPS that doesn’t work hand-in-hand with your job management software? Our Real-time Vehicle Tracking is included at no extra monthly charge for all our Paperless Office plan users and higher. You’ll pay a one-time charge per vehicle tracker (1 per vehicle) plus sim card. Data usage and costs will be your responsibility.

Real-time vehicle tracking software desktop version

Real-time tracking

Track the location of your vehicles in real time, using dedicated GPS vehicle trackers. This provides you with the oversight to manage your team, whether you have one truck or a whole fleet. Benefit from the added security of tracking the location of your trucks and their valuable inventory. This is a crucial asset in the event of an emergency. With dedicated trackers, you don’t have to worry about blind spots in your data. They can’t run out of battery or be turned off. Additionally, they even work offline when operating in areas with no service and will sync the data when signal returns.

Real-time vehicle tracking that works on desktop and mobile

Optimize scheduling

Enhanced visibility means your office staff can make faster and better decisions when scheduling your field service technicians, thus allowing you to book more jobs into each day. Quickly seeing where all your technicians are at a given time can help you respond accordingly to appointment requests or sudden changes. This will help you in making more logical decisions. When adding an appointment to the schedule, you can select a technician on the map to see the distance and estimated time for them to travel to that work address.

Driver trip report for vehicle tracking

A library of driver trips

The driver report shows 6-months of past trips that your vehicles have taken, letting you view the exact route that was driven. Quickly see the start and end locations, journey length, distance, average speed, and max speed for each trip. You can even see every time the tracker sent GPS data to Commusoft and review exactly what was transmitted. Many businesses have already discovered the benefits of this feature.

Real-time vehicle tracking showing the calendar feature on desktop

Keep accurate location records

Combine live trip information and timesheet data to get a handle on out-of-hours errands and unauthorized trips that hurt your profit. Our system integrates a technician’s live location with the ‘travel’, ‘arrive’ and ‘leave’ time they provide through the Commusoft app. Using this data, we create a timeline of the technician’s reported trip times. Then we compare it to what the vehicle tracker records, providing you with true oversight.

Real-time vehicle tracking mobile technician portal

Enhance communication with customers

The Technician Tracking Portal lets your customers track your technician live on the way to their property, just like with parcel deliveries and ride sharing services. This means your customers can know exactly how close they are to arriving and can ensure they are ready and available to greet you. Reduce no-access scenarios, while providing your clients with superior customer service, which they will surely appreciate. Office staff can also see the technician’s estimated time of arrival and the fastest route on the schedule map view.

Real-time vehicle tracking showing live data feed

Safe driving data

Dedicated GPS trackers can accurately measure driver behavior, green driving indicators and safety data. With enhanced insight into these areas, you can know if your field service technicians are speeding, excessively cornering, excessively accelerating, or excessively braking. All of which can negatively impact your vehicle’s condition and increase associated costs such as fuel consumption and insurance. Access to the right data allows you to implement changes and reduce potential risks to both your employees and company property.

GPS Leaderboard

Driving leaderboard

Don’t just access in-depth driving data for individual drivers, but see safe driving behaviors side by side. Thus, you can compare driving behaviors within your team. We analyze multiple safe driving styles to assign an overall safe driving score to each driver, allowing you to easily see who may need to treat their vehicle with more care.

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