Service scheduling software for field service businesses

Get a complete overview of where all your technicians are with daily, weekly, monthly and map schedule views. Commusoft’s powerful service scheduling software allows you to create new appointments, see job details, and move events with effortless drag-and-drop scheduling.

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Service scheduling calendar software for field service
Home Features Service Scheduling

Great scheduling software can mean the difference between an efficient, organized workforce and a chaotic one. Keep on top of your schedule and stay in control of your business.

Scheduling software you can rely on

Schedule jobs in seconds

Simply navigate to the best technician for the job, choose a time and create a new appointment with an intuitive drag-and-drop calendar.

Schedule changes communicated in real time

Just had an urgent job request and need to redirect your technician? No problem, with real-time syncing they’ll be notified immediately when changes are made to their schedule.

Keep detailed records

Commusoft’s scheduling software keeps track of your technicians’ time and every customer’s work history. This makes it easy to create time sheets and deal with follow up queries from customers.

Managing a team with a drag and drop scheduler

Manage your technicians’ time with ease

With a clear view of your technicians’ schedules, you can see exactly where everyone should be at any given time. It becomes easy to arrange work orders for maximum efficiency and minimal travel time. If you have several jobs in one specific area, it’s simply a case of rearranging the schedule to ensure that your technician won’t spend half their day on the road. Many businesses are already taking advantage of this feature. 

track technicians on the road

Use any device from any location

Feel like you’re forever waiting on updates from your staff before you can get anything done? With schedule management software, every action taken by your technicians and office staff is automatically synced across the system. So as soon as a job is marked as complete, it’ll come through to the office where you can invoice it. You’ll save so much time!

Phone screen and PC screen showing how to sync information in Commusoft's schedule management software

Real-time syncing

Feel like you’re forever waiting on updates from your staff before you can get anything done? With your appointment scheduling software, every action taken by your field workers and office staff is automatically synced across the system with customer information. So as soon as a job is marked as complete, it’ll come through to the office where you can invoice it. You’ll save so much time!

Service reminders software settings

Send automatic confirmations and reminders to customers

There’s nothing more frustrating for a service technician than turning up to an appointment and not being able to access the property. Customers not being at home when technicians arrive is a common problem, but it’s one that can be reduced with Commusoft’s automatic reminders. They’ll receive an email or SMS text message reminding them of the job information and letting them know when to expect your technician. You don’t have to type the message out or even hit send – it’s sent automatically when you start your journey to the customer’s property.

Real-time vehicle tracking that works on desktop and mobile

View your diary geographically with our map view

As standard, our scheduling tool offers a map view, presenting all of your appointments. No need to try remember where customer properties are or having to look them up, you can know exactly where your team will be and also identify schedule improvements that reduce travel times. With our Real-Time Vehicle Tracking feature (available for Paperless Office users and above), you can also see where your vehicles are on the map too, allowing for highly responsive scheduling, amongst other benefits.

Field service diary management job cancellation

Manage cancelations and reschedule jobs

Canceled jobs are an unfortunate fact of life. With schedule management software, you can deal with them quickly and easily. Simply mark the job as canceled and reschedule it for a new time. You can also easily reassign jobs to a different technician by dragging it over to another technician’s schedule. They’ll both receive a notification via their mobile app, letting them know about the change.

Customer work history in Commusoft

Store history and important data

Commusoft’s schedule management software keeps track of every visit from your technicians, so you know in just a few clicks, exactly what work has taken place at a property. With time tracking, you can use reports to see precisely how long your technicians spend on the road and at appointments.

Additional features available

For larger businesses we offer further scheduling features on our Paperless Office plan, including Skills Management and Real-Time Vehicle Tracking. As part of our Automation plan we also provide Intelligent Scheduling and Shift Patterns for more efficient scheduling.

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