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REFRIGERATION SOFTWARE

Built for Contract-Driven, Asset-Heavy Refrigeration Businesses

Whether you manage walk-ins for grocery chains or rack systems for theme parks, Commusoft’s commercial refrigeration software helps you automate maintenance, track equipment across sites, and recover lost revenue, while staying in control as your business scales.

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HVAC customer database helping technician work better when Looking Inside Air Duct

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Commusoft rating on Google is 5 out of 5

127 reviews

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Commusoft rating on Capterra is 5 out of 5

208 reviews

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Commusoft rating on G2 is 5 out of 5

37 reviews

Built for Commercial Refrigeration Success

Commercial refrigeration jobs are complex, with technicians often servicing multiple walk-ins, freezers, or rack systems in a single visit. Commusoft simplifies multi-asset maintenance with complete service histories, custom digital forms, and offline mobile access — helping you schedule, track, and manage operations efficiently while keeping your clients’ systems running at their best.
PPm schedule

Maintenance Automation

Manage Multi-Asset Visits

Commercial refrigeration maintenance often involves full-day jobs servicing dozens of assets, including walk-ins, rack systems, display cases, and more. Commusoft makes it easy to schedule recurring visits and build job workflows around the time and effort required on-site.

Complete Asset Visibility

Each maintenance job is linked to the specific refrigeration unit it covers—whether a walk-in, display case, or rack system—so your team can access the full service history, inspection forms, and previous repairs from the mobile app. Whether it’s day one or day three of a multi-asset visit, technicians know precisely what has been done, what is outstanding, and where to focus next, ensuring nothing gets missed.

Scale Contract Revenue

As your client list grows, Commusoft helps your team manage more sites and assets without more spreadsheets or admin burden. Recurring visits, parts tracking, and customer reporting are all streamlined, so your business can scale confidently without sacrificing quality.

Arrive Prepared

Centralized Asset History On-Site

From evaporators and compressors to walk-in coolers and variable frequency drives (VFDs), Commusoft tracks every refrigeration system and sub-asset across all client sites. Field technicians can instantly access service history, job notes, and warranty information, even on multi-day jobs.

Work Offline

Service teams often work in remote plant rooms or rural facilities. With Commusoft’s offline-capable mobile app, techs can complete forms, record time, and capture part usage, without needing signal. Once back online, all updates sync automatically.

Capture Job Data

No more morning paperwork drop-offs. Technicians can scan barcodes, log labor and materials, complete digital forms, and submit job reports directly from the app, eliminating duplicate data entry and speeding up the invoicing process.

Job costing - profit by job

Stop Losing Revenue

Capture Billable Item, Instantly

Labor, mileage, and part usage are tracked in real-time by the technician in the field. Commusoft ensures that every cost is accounted for, so you never miss a charge due to forgotten notes or delayed reporting.

See Profitability

From long-term contracts to one-off repair jobs, Commusoft gives you live visibility into margins and job profitability. You can track actual vs. estimated costs and address problems before they impact your bottom line.

Get Paid Faster

Whether you need job-by-job invoices, consolidated monthly billing, or contract-linked statements, Commusoft adapts. Integrated with QuickBooks, Stripe, and GoCardless, the system simplifies payments and reduces friction in collections.

Turn Workflows Into Revenue-Generating Operations

Connect inspections, service, and fieldwork. Commusoft gives your team the tools to efficiently turn refrigeration site assessments into booked work, keep clients informed throughout the job, and support field techs through multi-day service visits and emergency repairs.

Testimonials for Commusoft

  • "Using Commusoft helps us give customers service they wouldn’t expect from your everyday maintenance company."

    Hugo Fonseca
    Trio Maintenance

    Trio maintenance

Top Features for Commercial Refrigeration Teams

  • MULTI-SITE ASSET MANAGEMENT

    Handle complex refrigeration systems with ease. Commusoft helps you track walk-in coolers, freezers, evaporators, rack systems, and more, down to individual components. Field techs can view service history, parts used, and maintenance reports by unit, so no asset gets overlooked during long or multi-day site visits.

  • REAL-TIME JOB COSTING

    Track every hour and part used. Technicians can log labor, travel, refrigerant, and parts while they work—ideal for long refrigeration jobs. With costs captured at the source, your team can invoice with confidence and protect your profit margins.

    Job costing showing labor, travel, and parts
  • MULTI-SITE ASSET MANAGEMENT

    Track every unit. From rooftop RTUs to walk-in coolers, Commusoft tracks every HVAC asset across all client sites. Your techs can access full service history, part records, and maintenance reports right from the field—no signal needed.

  • OFFLINE-CAPABLE MOBILE APP

    Stay productive—anywhere. From remote backrooms to underground storage, your techs need access without relying on Wi-Fi. Commusoft’s mobile app works offline, letting techs complete jobs, forms, and asset logs without interruption—then syncs everything automatically.

    Easily complete custom forms from a smartphone
  • DIGITAL INSPECTION FORMS

    Standardize service quality across assets Build refrigeration-specific forms for compressor checks, coil inspections, leak testing, and more. Commusoft makes it easy to ensure that every unit is checked consistently, and your clients receive the necessary documentation.

    Sharing custom forms with customers
  • FLEXIBLE COMMERCIAL INVOICING

    Invoice by job, contract, or visit. Whether servicing multiple assets in one call or managing long-term contracts, Commusoft helps you invoice clearly and quickly. Send consolidated statements, single-visit invoices, or recurring bills—whatever fits your workflow.

Top Features for Commercial Refrigeration Teams

HVAC Software FAQs

  • Commercial refrigeration software is a job management platform designed for installing, maintaining, and selling industrial refrigeration. It provides tools to manage recurring maintenance contracts, multi-site assets, and commercial service workflows. It helps streamline scheduling, job tracking, asset history, invoicing, and customer communication.

  • Yes. Commusoft handles recurring PPM schedules, SLA tracking, automated job generation, and contract revenue reporting.

    Want to take scheduling even further? Use our job scheduling software and discover how intelligent scheduling can help your dispatchers pick the best team member and time for any given appointment. Don’t worry, you can always manually schedule and arrange appointments too – you’re in charge.

  • Commusoft is purpose-built for commercial HVAC, refrigeration, and mechanical contractors who perform asset-driven work through a contract-based service model; it’s ideal for businesses offering recurring maintenance.

    Learn more about Commusoft’s different plans!

    Not sure how to choose the best HVAC CRM for your team? We’ve gathered six questions to ask during your search!

  • Commusoft tracks time on site, travel, parts, and materials in real time. This data flows into live job costing reports, giving you accurate profit margins and ensuring you never miss a billable item.

  • Absolutely. Commusoft tracks each asset, like compressors or walk-ins, alongside sub-assets, warranties, and service history.

    Further, your team can store the history of any work that’s been done on the asset, and you can store notes such as the location of the asset so it’s easy to find once on site. Nothing falls through the cracks!

    We understand that asset maintenance is a significant part of HVACR daily workflows. Learn more about how Commusoft’s asset maintenance software can help your team stay on top of customer appliances!

  • Yes. Commusoft is purpose-built for refrigeration contractors managing multi-asset, contract-based, and service-driven workflows across client sites.

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