Automated Appointment Reminders
Revolutionize your reminder process by automatically recording service due dates and sending service reminders.
SERVICE REMINDER SOFTWARE
Drive Recurring Revenue With Service Reminder Software
For commercial businesses managing multiple locations or assets, staying on top of routine maintenance is critical. Commusoft’s service reminder software ensures no service gets missed and as a result, boosting efficiency and compliance while keeping your clients satisfied. Reminders are sent before the service is due and include a link for easy online booking. It’s a streamlined process that reduces admin workload and keeps schedules full.
Service Reminders Designed for Commercial Operations
Manual Appointment Reminders
Your team can determine which services should be manually or automatically sent; the choice is yours.
Customizable Timeframes
Align reminders with your client-specific agreements. Whether it’s monthly safety checks or annual inspections, configure timelines to fit each SLA or maintenance schedule.
Message Templates
Create tailored message templates for each customer type, property managers, facilities teams, or franchise groups, complete with personalized details.
Online Booking
This self-service solution empowers customers to schedule appointments on their own via a personalized link.
Follow Ups
Schedule automatic follow up messages for when customers haven’t yet responded and booked their service.
Chris
Director/Technician
Aurora Heating
Maintaining your existing business with service reminders is great and the ability to have your customer details, appliance data, and work history at your fingertips is also great, saving time and offering your customer that "personal feeling".
Help Customers Stay On Top of Their Appointments
Book More Maintenance Jobs With Less Admin Work
RELIABLE SERVICE REMINDERS
Commercial clients depend on routine servicing for compliance and asset longevity. Automated reminders take the pressure off your team and ensure appointments are proactively booked without the need for follow-up calls. This helps you secure more recurring work while improving operational efficiency.
Let Customers Help Themselves
EFFORTLESS ONLINE BOOKING
Powered by Commusoft’s Intelligent Scheduling Software, our appointment reminders give your customers greater control and lets them select their booking slot with just a few clicks. Working in the background, Intelligent Scheduling considers team schedules, and technician skills, ensuring the job is assigned to the best team member. The scheduled job will directly appear in your calendar as soon as it’s scheduled, keeping things simple for your team.
Discover How Service Reminder Software Boosts Customer Satisfaction!
Create Service Reminders That Suit Your Business
Tailor the Experience to Your Customers
PERSONALIZED TEMPLATES
Our service reminders are fully customizable, with a unique template for each service or contract type, and offer tags to ensure you always include the right information for the customer. Different customer types get their own message templates, whether it’s a customer with multiple properties or a single commercial building.
More Than Just Annual Reminders
DIFFERENT TIME FRAMES
Whether you’re adding an annual HVAC service reminder or a monthly filter check, you can easily customize the time frame for each service reminder to match its needs. You can also designate specific jobs as service jobs to auto-sync the reminder without anyone having to remember.
Get Even More From Our Service Reminder Software
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Auto Sync Appointments to Schedules
The booking portal only shows customers available slots with technicians who have the right skills for that service. Once booked, jobs immediately sync to your calendar and are sent to the corresponding technician's mobile app.
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Arrange Access for Tenants
Service reminders for tenant properties are sent to the landlord or property manager to seek their approval. With their go ahead, you can rely on our workflow to handle communications and booking with each resident.
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Track Unbooked Services
You can keep an eye on any service appointments that still haven’t been booked, the messages or follow ups that have been sent, and decide whether it’s time to give the customer a call.
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Self-Service Appointment Rebooking
Whether phone lines are busy, your business is closed for the day, or customers forgot, they can reschedule appointments via their service reminder message. Empowering customers to help themselves lifts pressure from your admin team, and ensures technicians work from optimized schedules.
Service Reminders FAQs
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Service reminder software is a digital platform that helps trades businesses create and send notices for recommended servicing.
This system is perfect for service maintenance businesses; service reminders show customers you care, meaning you can book more repeat appointments. Further, this helps reduce emergency call-out situations, while padding recurring revenue.
Whether your business offers home service agreements or commercial maintenance contracts, Commusoft’s service reminder software ensures customers are notified about upcoming appointments and plan renewals. Setting and sending automated reminders gives your team one less thing to worry about, so you can expertly handle various levels of risk.
Ready to see Commusoft’s service reminders in action? Schedule a call with our team today!
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Commusoft’s service reminder software helps businesses increase cash-flow, please customers, and reduce emergency call-outs with scheduled maintenance appointments.
With appointment reminders software, your office staff don’t need to manually track of each customer’s unique servicing requirements. Basic reminders can be automatically sent to customers, or staff can be alerted when specific reminders are due. This system organizes and reduces admin tasks, so they can focus on more important responsibilities.
Our appointment reminder software pairs with our online booking tool, so you can further reduce admin by giving your customers the option to book an appointment through a link to your booking portal in the service reminder message.
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Commusoft’s service reminders software pricing depends on how many licenses you need, and which of our powerful plans you choose.
Service reminders are available on Commusoft’s Customer Journey plan, or higher.
Learn more about each of our plans ➞
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Service reminders are a staple for any field service business, but where do you start when it comes to writing and sending them out?
An Service Reminder Template For Every Occasion
Service reminders are a great way to retain customers and get more recurring revenue. This guide will walk your through the best way to write a reminder and book jobs!
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