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Get the most from your schedule

SERVICE SCHEDULING SOFTWARE

Commusoft's service scheduling software gives you the clearest view of your team's schedules. Our intuitive schedule keeps your technicians and office in sync. You can complete more jobs quicker, and please customers, boosting company revenue. Planning, scheduling, and editing jobs has never been easier.

Or book a call with our team today

 

Expert service scheduling

Your schedule, filtered your way

Commusoft's service scheduling software is flexible. Customize your schedule to suit your businesses' needs and preferences.

Technician skills

Send the most qualified technician to the job by creating and setting skills like installation, maintenance, repair, and more.

Technician shifts

Set unique shift patterns for your entire mobile workforce so the right technician is booked within certain timeframes.

Schedule jobs in seconds

Simply choose a time and create new appointments with our drag-and-drop schedule.

Real-time schedule updates

Just received an urgent job request and need to inform your technician? Don't worry; they'll receive instant notifications on their mobile app.

Mobile access

Your team can take their calendars with them on the road! You’ll know where your team members are, and they’ll never miss any updates.

Anthony

Boss

Frontier Plumbing and Heating

The calendar system on this software is second to none. From booking, attending and completing a job report, there really is no other software currently on the market that can tick all the boxes for us.

Take control of your schedules

Seamlessly change gears

SERVICE SCHEDULING

Commusoft’s drag and drop system makes booking and rearranging jobs in your service scheduling calendar painless. Whenever jobs need to be added, moved, or cancelled, your team can smoothly pivot. We offer different views, so your schedule can fit your personal and business needs.

  • Effortlessly respond to scheduling changes and keep everyone in sync
  • See daily, weekly, biweekly, and monthly views
  • Enhance your service management with real-time vehicle tracking
service scheduling software; calendar view

Sort your schedule how you want

CUSTOMIZABLE SCHEDULE VIEWS

There is no one-size-fits-all for service scheduling software. We strive to make Commusoft’s schedule flexible enough to meet the unique needs of different field service businesses. Customise your experience with different viewing options and system settings.

  • Choose from various viewing options and system settings
  • Quickly filter your schedule to find whatever you need
  • Select a vertical or horizontal layout, and colour-coding for users or job types
service scheduling software customization

See how you can optimize your daily operations!

Effectively manage your team calendars

Know where your team is

TECHNICIAN TRACKING

Our mobile and web software sync in real time, allowing your team to easily keep tabs on the progress of jobs. Commusoft’s technician scheduling app make it easy to share updates: distinct and simple icons convey key details like a thumbs up for an accepted job, a house when the technician is on site, or a tick once the job is complete.

  • Easily keep tabs on all jobs with a simple glance
  • All technician actions, like "travelling", or "arrive" appear up in the schedule
  • A log of exact date, time, and location is saved alongside full work history
Track jobs with service scheduling software

Manage customer expectations

SERVICE WINDOWS

Service windows are a beloved aspect of our service calendar software. They give your technicians wiggle room when they’re running early or late. You can book a job at a specific time, e.g. 9:00-10:00, and assign it to the ‘Morning’ service window. While the technician knows the exact appointment time, the customer is only informed of the ‘Morning’ time frame.

  • Give your technicians flexibility if they’re running late
  • Prepare for when jobs run over or finish ahead of schedule
  • Field service is unpredictable: easily meet customer expectations
service scheduling software service windows

Fully utilize our service scheduling features

  • Manage your team remotely

    Managers can access the entire company schedule when they're on the road. Technicians and jobs to be viewed and organized directly from the mobile app.

    Commusoft on mobile devices
  • Incorporate intelligent scheduling

    Save even more time and money with this powerful upgrade. This gives office staff the ability to seamlessly fit more jobs into your schedules with our route-optimisation engine.

    intelligent scheduling software map view
  • Automatic communications

    Automatically generate personalised confirmations and reminders. Whenever anything changes, you can ensure customers are updated with the information they need, when they need it

    alerts and notifications
  • Book the right technician every time

    Send the perfect technician for each job. With our skills and shift tools, you can avoid booking an out-of-shift technician or sending someone who isn’t fit to complete the task.

    service scheduling software technician skills

Fully utilize our service scheduling features

Service scheduling FAQs

  • Service scheduling software is a digital solution that organizes all your technician scheduling needs.

    Commusoft does this, and much more! We’re an all-in-one solution, replacing the need for multiple management software. Further, Commusoft’s service job scheduling software completely replaces the need for paper calendars and sticky notes. Customer and appointment details can be located and edited from one place.

    Technician scheduling software revamps traditional appointment workflows. Appointments within Commusoft can be added, edited, and deleted at any time, so your team can quickly react when circumstances change.

  • Yes! Commusoft has both a web and mobile app. Commusoft’s technician scheduling software displays full job details, calendar updates, and syncs in real time. This ensures that your office team and mobile workforce will always be working in harmony. 

    Your technicians can view, edit, and update their calendars from their mobile app, eliminating the need for time-consuming phone calls to the office.

  • Commusoft’s pricing will depend on how many licenses you need and which of our plans you choose. To see all of our pricing details and which features are included on which plans, check out our pricing page.

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