Schedule electricians in moments
Commusoft's electrician software lets you organize and book jobs with simple drag-and-drop scheduling. Office staff can plan and rearrange jobs in seconds, while your electricians will receive notifications straight to their smartphone. With the Commusoft app, your team stays completely in sync and field electricians benefit from accessing their full calendar and more—no matter where they are.
Automatic inspection reminders
Repeat inspections and services can be created to automatically send reminders to customers, letting them know an electrical service is due. Our messages even include an online booking link so your customers can set up an appointment right away. Set up your service reminders to recur at any time interval and generate personalized communications based on your templates. So whether you're conducting annual services or monthly checks, Commusoft's electrician software can handle it. Automated service reminders can be an important step in retaining customers and growing repeat revenue.
Digital inspection forms
Completing inspection forms is a standard part of an electrician's day-to-day work and therefore a core component of any electrician software. You can design whatever type of custom form you'd like in Commusoft, pulling from 19 question/answer formats. Whether it’s a safety form, a form for a specific type of job, a checklist, an assessment, or whatever else, we give you all the tools you need to design the right form for every job. Through the Commusoft mobile app, custom forms can be completed in minutes from properties, saved as a PDF, and sent directly to customers via email. Plus, our form has a spot to collect digital signatures from the technician and customer to show you've completed the detailed work and inspection.
Track asset history
Electricians install and inspect a broad variety of customer assets in both commercial and residential settings. With Commusoft's electrician software, assets can be updated from the property, related work history can be monitored, and assets can be added to contracts and planned preventive maintenance plans. You'll always know what assets are installed at each property and have the ability to record any type of data against those assets.
Electrify your customer journey
Commusoft offers a simple, searchable customer database to track customers and their work history. With the right information on hand, you'll always be able to delight your customers with an excellent customer journey. Communication logs, asset records, job history, invoices, and more are all trackable in Commusoft's electrician software.
- Get rid of paper work sheets
- Offer better customer service
- Benefit from automatic service reminders
- Invoice from both the field and office
- Create and manage service contracts
- Manage PPM schedules
- Monitor customer assets and history
- Track customer SLAs
10hrs saved managing schedules
35% improvement in customer feedback
15% reduction in total travel costs
20% reduction in no-access jobs
10% improvement in first-time fix rate
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