No technician enjoys carrying stacks of papers between jobs. The Commusoft mobile app takes everything digital, keeping records safe, organized, and accessible from anywhere.
With immediate notifications when changes are made to a work order, your field and office staff can always stay on the same page and improve productivity.
TRACK YOUR TEAM
Mobile workforce management lets you track the time your technicians spend on site and traveling between jobs so you can easily create accurate timesheets and cost reports.
- Supports iOS and Android devices
- Data syncs in real time
- Offline functionality
- Create detailed job reports
- Full customer database available
- Invoice and add payments on site
Sync data in real time with our iOS and Android apps
Commusoft’s mobile app allows you to run your business wherever you and your staff are located. Any edits that you make through the app sync in real time for both web and app users, ensuring everyone stays up to date with schedule and work order status changes. The Commusoft app runs on iPhones, iPads, Android mobiles, and Android tablets, so you can use whichever device you’re most comfortable with.
Get access from anywhere, even without a signal
Technicians work in various settings and there’s no guarantee of finding cellular or WiFi signal. Luckily, that’s not an issue with Commusoft’s mobile workforce management software. While some functions require internet access, you can still view important data, create documents, and complete work orders without any signal at all. Your app saves updates locally and automatically syncs as soon as your connection returns.
Your calendar travels with you
Any field service workforce needs access to a reliable scheduling system. Commusoft’s mobile app puts your technicians’ full schedules in the palm of their hands, so they always know where they need to be. Mobile alerts immediately inform your team of new work orders created by the office and the app can also be used to raise jobs while on the move. Managers can opt for full access to the entire calendar, allowing every technician and job to be viewed and organized from the manager’s mobile app.
Detailed job reports made easy
Technicians can easily provide work order details from the site without countless pieces of paper. By controlling arrival and leave questions, which display on their device at the start and end of each job, you don’t have to worry about technicians forgetting to make the required records. All this information is automatically attached to the PDF job report alongside any site photos or digital signatures captured at the property. The technician can then easily email a copy to the customer for their records.
Want to see business productivity skyrocket with mobile workforce management?
Generate invoices and take payments on the go
When office staff handle all of the invoicing it’s easy for them to get overloaded—resulting in invoices taking longer to send out. With the Commusoft mobile app, technicians can create and send invoices directly from the job site as soon as the work is complete. If you use a payment integration like SumUp or Stripe, you can even empower technicians to take payment immediately as well. This is fantastic for staying on top of owed money and improving your cash flow.
Create custom forms
The Commusoft app offers fully customizable forms, which you can build from scratch and deploy to technicians. These are perfect for when you need professional custom paperwork for work orders, inspections, safety checks, or anything else. Technicians can input data directly into their mobile devices to generate simple, branded forms that can be emailed to customers while on site. Digital signature capture keeps everything legally compliant and protects your business.
Your full customer database, in your pocket
Alongside your calendar, jobs, invoices, and much more, our app also gives your mobile workforce access to the entire customer database. Addresses and contacts, asset details, attached files and notes, as well as the full property history are all available with just a few taps. We’ve made it easy to find the customer you’re looking for with both text and voice search options. If you need to update any records or add new customers, you can do that too.
Track time and work order statuses automatically
Tracking the status of your work has never been easier. The mobile app powers your timesheets and keeps the office seamlessly updated with your progress. As technicians input actions such as “traveling”, “arriving”, or “leaving site”, these updates display on the schedule in real time and automatically log against the technician’s timesheet. With Commusoft’s mobile workforce management software, your team doesn’t have to worry about tedious admin or checking in regularly with the office—it’s all seamlessly automated.