No technician enjoys carrying stacks of papers between jobs. The Commusoft mobile app takes everything digital, keeping documents safe, organized, and accessible from anywhere.
Get immediate notifications when changes are made to a work order or event - your field and office staff can always be on the same page, improving efficiency and productivity.
Track your team
Mobile workforce management lets you track the time your technicians spend working and travelling between jobs so you can easily create accurate time sheets and cost reports.
Manage your business from the device you’re most comfortable with
Commusoft’s mobile app can run on iPhones, iPads, Android mobiles or Android tablets. The experience is adjusted and optimized for whichever device you choose to use. From the web app, owners/managers can set access levels to control what mobile users have access to. With full permissions, you can view everyone’s schedule, book, edit and cancel jobs all from your mobile device. Many businesses are already taking advantage of this feature!
Get access from anywhere, even without a signal
Technicians work all over the place and there’s no guarantee of finding 4G, LTE, or a WiFi signal to connect to. Luckily, that’s not an issue with Commusoft’s mobile workforce management software. Even without internet access, you can see all your important information and create new documents against the job record. Your app will save updates locally and automatically sync across Commusoft as soon as your connection returns.
Send instant updates
Mobile work order management software allows you to run your business wherever you and your staff are located. Any changes that you make through Commusoft will be immediately communicated to all impacted app users. For example, as soon as a job is completed, the technician can send a notification to the office staff who can then raise an invoice. Alternatively, the technician can raise an invoice while still at the property.
Create digital checklists
The Commusoft app allows you to complete digital checklists in the field to track anything you like – they’re completely customizable. Web app users can create checklists with text entry, dropdown fields, multiple choice selections, signature capture and more. Digital signature capture protects your business by allowing you to get sign-off from customers when the work is complete. Checklists make your technician’s job easier and provide documents that can be automatically emailed to customers.
Generate invoices from anywhere
Feel like your office staff are overloaded with jobs that need to be invoiced? It’s all too easy to end up missing some and lose out on crucial business revenue. With the Commusoft mobile app, technicians can create and send out invoices directly from the property as soon as the work is complete. It’s a great way of staying organized and improving your cash flow.
Create visual records
A picture is worth a thousand words, that means video must be worth millions! Our mobile app allows you to take photos and video when in the field and attach them to the job record. Snap a photo of a job well done, unusual DIY attempts impacting your work, or anything else relevant to the job. This is also a great way of providing evidence of the condition of the property before and after work commenced, which can be helpful for mitigating customer disputes.
Create estimates and quotes from anywhere
Chasing customers to accept estimates can be a real drain on time. The longer they have to think about it, the more options they consider and the less likely it is that they’ll choose your business to provide the work. With the quoting feature available through Commusoft’s work order management software, technicians can create estimates and have customers accept them before they’ve even left the property.
Request or order parts
Having the right parts makes your technicians more prepared and efficient, and increases their professionalism in the eyes of your customers. You can request parts from the office, state that you’ll be installing parts from the truck, or even order new parts from suppliers using the mobile app.
Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more streamlined, better organized, and better at communicating with customers with a free two-week trial. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of our all-in-one work order management software.
- Works on Any Device
- All-in-one Software