Take bookings from your website straight into Commusoft

Embed Commusoft's online booking form onto your business's website to streamline the booking process. After a customer submits an appointment request, Commusoft automatically adds customer and job information to your database. Let technology increase your job bookings and ease the admin burden.

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Commusoft provides you with the code needed to embed a booking form onto your company's website. Then, customers simply click the "Request Appointment" button, which communicates to you what service they need and their preferred date and time.

More bookings, less admin

Convenient for customers

Customers don't always want to call to book a service. Rather, they're looking for convenient options available in the places they spend their time - online. The ability to book online provides new ways for customers to give you their business, which in turn drives revenue.

Automatic records

No need to manually take your bookings and transfer the customer details, work order request, and preferred date and time into your work order management system. Commusoft automatically does this for you - freeing up your time for more high values tasks.

Built-in notifications

Sit back and relax. We'll send a notification in Commusoft whenever there is a new booking request. This notification tells you all the important details of the request and lets you go ahead and schedule it into the software's calendar.

Simplify the booking process

Commusoft’s online booking form makes it even easier for you to get work. Since Commusoft provides the online booking form code, all you have to do is simply copy and paste the code into your website! A “request an appointment” button will appear on your website and once your customer clicks on it, they are taken to the booking form. We advise having a web designer or tech-savvy friend place the code on your website if you don’t know how.

Choose which services you offer

You might only wish to offer certain types of services via the online booking form, such as routine or simple work orders. Which services appear on the online booking form is entirely up to you – simply choose to make that service type available in Commusoft’s settings. This also stops customers from requesting services you don’t offer.

online booking form feature

Gather contact information

New customers provide their contact information, which gets recorded in your customer database and a corresponding job is set up. The software recognizes existing customers as soon as they input their zip code and email address. Commusoft also sends a custom confirmation email after the request is made and takes optional payment details.

online booking form confirmation email

Personalized confirmation emails

Create a custom follow-up email which automatically sends to customers as soon as they complete your online booking form. This is a great way to let customers know that you received their booking requests. Moreover, you can use this as an opportunity to mention how long it should take you to respond and anything else you think is pertinent. As with all our emails, you can use custom tagging to personalize the email with customer-specific information, such as name, address, and what type of service they requested.

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