We'll provide you with the code needed to embed a booking form onto your business's website. Customers can then simply click a 'Request Appointment' button, to let you know what service they need and their preferred date and time. They'll provide their contact information, which will be recorded in your customer database and a corresponding job set up. Commusoft can also recognise returning customers, send a custom confirmation email, and can take optional payment details as well.
More bookings, less admin
Convenient for customers
Customers don't always want to call businesses on the phone to book a service. They're looking for convenient options available in the places they spend their time - online. Being able to book online provides new ways for customers to give you their business, which in turn drives revenue.
Automatic records
No need to manually take your online bookings and transfer the customer details, work order request, and preferred date and time into your work order management system. Commusoft will automatically do this for you - freeing your time up for other things.
Built-in notifications
Sit back and relax. We'll let you know whenever there is a new booking request with a notification in Commusoft. This will tell you all the important details of the work order request and let you go ahead and schedule it into the calendar.
Make it easy to book
Whether you already take online bookings or not, the Commusoft online booking form can help make it even easier for you to get work. Using your own booking form? Well, say goodbye to admin time and welcome integrated record keeping, follow-up, and notifications. If you don’t have a method of taking bookings online – find out how to get started today with ease. Simply copy and paste the code into your website – we advise having a web designer or tech-savvy friend do this, if you don’t know how.
Choose which services you offer
You might only wish to offer certain types of services via the online booking form, such as routine or simple work orders. Which services appear in the online booking form is entirely up to you, simply choose to make that service type available from within Commusoft’s settings. This can also help stop customers from requesting services that you don’t offer.
Personalised confirmation emails
You can create a custom confirmation/ follow-up email that will be sent to customers as soon as they complete the online booking form. This is a great way to let customers know that you received their booking request, what you intend to do next, how long it should take you to respond, and anything else you think is pertinent. As with all our emails, you can use custom tagging to personalize the email with customer-specific information, such as their name, address, and what type of services they requested.
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Are you ready to take your business to the next level?
Discover the many ways that Commusoft can help your business become more organized, efficient and profitable with a free two-week trial. Hundreds of field service businesses have already taken the step and begun to expand their business with the help of all-in-one work order management software.
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