Centralized client data
Our CRM database collates customer, job, and communication records into one, eliminating paper trails.
Our cloud-based customer database allows you to manage customer records from anywhere. You can manage customer accounts, organize jobs and appointments, and handle communications, all while improving your overall business strategy and organization.
Our CRM database collates customer, job, and communication records into one, eliminating paper trails.
All Commusoft data is safely stored in the cloud, so you don't have to worry about losing crucial customer data.
Send emails, text messages, log phone calls, add call notes, and see all past communication history.
Commusoft's customer database is available 24/7 on both web and mobile applications.
Automate tasks like confirmations and reminders, service reminders, and customer feedback requests.
We give you the flexibility to manage customer information from anywhere.
David
Commercial Director
Ayrshire Tree Surgeons
What Commusoft has allowed us to do is to track repeat customer business and allow customers, who have had a lovely experience the year before, or the year before that, we’ve been able to match that against the same squad, so there’s continuity for that customer.
Please customers with effective communications. Pull their specific problems, job history straight from Commusoft’s customer records. Your team can log phone calls in our system, and add notes, plus see a history of all prior communications.
Many field service businesses handle an array of customers and properties. Commusoft’s customer contact database is flexible. Create, manage, and track multiple customer types and properties. We ensure the right message is sent to the right contact.
Jump in and see all your customers right away. Our basic customer database keeps all relevant and necessary information in one location. Your admin team won’t dig through paperwork or paw through files ever again. Everything they need to know is here.
Concentrate on high value activities while Commusoft takes care of your repetitive tasks. You can streamline and automate many tasks, including appointment confirmations and reminders, service reminders, and customer feedback requests, and more.
Collect customer information that's important for your business.
Save detailed asset records for all customers.
Commusoft is a cloud based CRM that uses role-based security.
Send the right message for the occasion with our message templates.
Basic customer database software is a digital solution that replaces the need for traditional paper files. Commusoft’s Customer database system takes it further, centralizing vital digital customer records; meaning our clients can speed up their efficiency when helping customers, while pinpointing valuable information straightaway.
Our customer database centralizes important customer details and information, saving your team valuable time when they need to quickly locate what they need. Commusoft takes everything your team needs and organizes it in one central location.
Your team can impress customers with a quick response rate and knowledge about their inquiry. This boosts customer happiness, meaning you’ll book more jobs and bring in bigger profits.
Our customer database software pricing depends on how many licenses you need, and which of our powerful plans you choose. Learn more about each of our plans ➞
Maintain up-to-date customer records in one central hub.
Meeting SLAs and contracts is essential for all field service businesses. With Commusoft’s service contracts software, your team can manage and oversee all agreements.
Please customers by keeping them in-the-loop with automated emails, texts, or letters, and updates like “on-the-way” messages.
Empower your team to track all works from the office, or the road. Job sheets, reports, custom forms, and more, all sync in real time to the office, so nothing falls through the cracks.
Empower your staff with a complete overview of your business with 40+ preconfigured reports, a data visualization dashboard, and customizable reports.
A field service customer contact management strategy is ideal for businesses who want to put their loyal customers first. Personalize your service and take your business to the next level with this easy guide!
This ultimate checklist to managing your database has everything you need to create great customer experiences, while ensuring your data is organized and easy to access.
"This software is enabling our day-to-day processes to run smoothly…we’ve been able to leap forward instead of taking one step at a time."