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COMMUSOFT FOR OFFICE MANAGERS

Transform your office and take your time back

Every trades business relies on Office Managers like you to ensure daily operations run smoothly. When your work suffers, the whole business suffers. Whether you struggle with mishandled files, inefficient workflows, or poor customer communication, Commusoft dismantles the dysfunction of disorganization. Discover how automation and custom workflows boost team morale while pleasing customers!

Or book a call with our team today

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Woman on the phone using Commusoft in the office

Work smarter, not harder

DIGITAL ADMIN MANAGEMENT

You have a lot on your plate. Customer queries and remote team management are nearly impossible to supervise without the right tools. A digital platform like Commusoft ensures you and fellow admins can expertly handle anything that comes up. When your tasks are automated, administrators have the capacity to focus on business building processes.

MORE TIME

Automate workflows and gain freedom from tedious admin tasks.

“Commusoft has made a massive difference in the daily running of the business. We can now keep track of customers, send service reminders, and leave notes for the future.”

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Katrina McConnachie

Plumbgas Services

LESS MISTAKES

Work confidently, knowing you're protected from stressful errors.

“Commusoft takes the stress and hard labor out of many office tasks. Everything is in one place, making the day to day running of the office as smooth and pleasant as possible.”

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Charley Marriner

JRS and Son

HAPPIER CUSTOMERS

Offer great experiences to prevent unhappy customers and complaints.

“Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders, and automated communications.”

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Michael Sammon

Ainsdale Gas

The tools every Office Manager needs

Accomplish more each day

MORE TIME

Relying on paper based and clunky systems only causes headaches! Commusoft’s digital platform remedies the stress of actioning customer queries, sorting documents, and scheduling appointments. You can reach your full potential with the right solution. This begins by automating repetitive and tedious tasks, such as customer communications, invoice creation, and dispatching jobs. We’re on your side. With Commusoft, you’ll have more time to improve organization, tackle your list of to-dos, and fit in a well-deserved break!

  • Work smarter by consolidating company records into one platform
  • Automate admin tasks to complete more tasks each shift
  • Gain more time each day to handle bigger tasks
customer database

Easily oversee appointments

LESS MISTAKES

Your office does the heavy lifting, so your field crews can focus on the task at hand. With so much to juggle each day, from job, technician, and customer management, making mistakes is all too easy. That’s why Commusoft offers an organized customer CRM, to live job updates and technician mapping, you’ll have access to what you need, when you need it. We understand that less pressure on your admins leads to a more confident, and efficient front office!

  • Optimize daily scheduling with live crew whereabouts and activities
  • Manage calendars, purchase orders, and jobs with less stress
  • Boost customer care by quickly accommodating emergency call-outs
Vehicle tracking for web and mobile

Ensure customers feel special

HAPPIER CUSTOMERS

Your team shoulders many of the customer-facing and administrative burdens of the business. When customers come with queries or complaints, you need a reliable system to ensure each matter is handled swiftly, accurately, and professionally. Commusoft helps admins chronologically record communications and notes against specific customer records. This way, nothing falls through the cracks.

  • Win loyal clients by personalizing all customer communications
  • Ensure accurate responses with accessible client files and data
  • Customize workflows to improve company reply times and reputation
customer database messaging

Helping businesses thrive

THE #1 SYSTEM FOR OFFICE MANAGERS

Suzane Burke

Office Manager

R&S Plumbing & Heating

We've used Commusoft for over 10 years now and it's changed the way we work. Job records for all our clients helps our technicians when they're on site. Commusoft helps the office team manage estimating, invoicing and reporting; which ultimately benefits our clients."

Ready to take your operations to the next level?

Top Commusoft features for Office Managers

  • Personalize customer experiences

    When a customer calls in, our VoIP system opens a window showing appointment, invoicing, and a section to take notes, so you can improve customer care.

    VOIP system on a call
  • Keep customers in the loop

    Sending automated alerts and notifications with unique information tags boost customer satisfaction while lifting the burden from admins.

    Alerts and notification types
  • Book appointments through your website

    You can accept job requests bookings any time of day through our self-service website booking portal. All the office team needs to do is assign the job to the right technician!

    online booking goes directly into calendar
  • Extend your availability to 24/7

    Rather than assist commercial multi-property owners search for job reports, invoices, custom forms, and more, our self-service Customer Portal has everything they need, in one place.

    Customer portal screens
  • Request tasks without placing a call

    If your remote crew need anything from admins, like creating an invoice, making a purchase order, or scheduling a new job, they can create office tasks from the field.

    Office tasks notifiy staff
  • Track team time cards

    Rather than manual punch cards, or external timekeeping software, you can automatically or manually track your team's timekeeping details throughout the day.

Top Commusoft features for Office Managers

Office Manager FAQs

  • With Commusoft, Office Managers can accomplish more each day without sacrificing the quality of your services. Whether supervising customer inquiries, or connecting with technicians on the road, the Commusoft platform ensures the up-to-date information you need is a click away!

    Your office team can build detailed customer files, live track jobs and field crews, and manage purchase orders without breaking a sweat. Further, you can automate tasks like invoicing, service reminders, and customer communications, freeing your staff to handle higher-value tasks.

    Ready to learn more about how Commusoft can help your front office? Book a call with our team today!

  • Commusoft’s pricing depends on how many licenses you need, and which of our powerful plans you choose.

    Learn more about each of our plans

  • Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.

    Learn more about Commusoft’s Free Trial here!

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