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COMMUSOFT FOR OFFICE MANAGERS

Transform Your Office and Take Your Time Back

Every trades business relies on Office Managers like you to streamline daily operations. Whether you struggle with sorting files, building workflows, or managing customer communications, Commusoft dismantles the dysfunction of disorganization. Discover how automation and custom workflows boosting team morale!

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Woman on the phone using Commusoft in the office

Work Smarter, Not Harder

DIGITAL ADMIN MANAGEMENT

You have a lot on your plate. Customer queries and remote team management are nearly impossible to supervise without the right tools. A digital platform like Commusoft ensures you and fellow admins can expertly handle anything that comes up. When your tasks are automated, administrators have the capacity to focus on business-building processes.

MORE TIME

Automate workflows and gain freedom from tedious admin tasks.

“Commusoft has made a massive difference in the daily running of the business. We can now keep track of customers, send service reminders, and leave notes for the future.”

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Katrina McConnachie

Plumbgas Services

LESS MISTAKES

Work confidently, knowing you're protected from stressful errors.

“Commusoft takes the stress and hard labor out of many office tasks. Everything is in one place, making the day to day running of the office as smooth and pleasant as possible.”

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Charley Marriner

JRS and Son

HAPPIER CUSTOMERS

Offer great experiences to prevent unhappy customers and complaints.

“Our customers are impressed with the detailed job reports, record keeping, invoices, service reminders, and automated communications.”

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Michael Sammon

Ainsdale Gas

The Tools Every Office Manager Needs

Accomplish More Each Day

MORE TIME

Paper based and clunky systems only cause headaches! A digital platform remedies the stress of actioning customer queries, sorting documents, and dispatching jobs. Automating repetitive and tedious tasks ensures you can reach your full potential. We’re on your side. With Commusoft, you’ll have more time to tackle your list of to-dos and fit in a well-deserved break!

  • Work smarter by consolidating company records into one platform
  • Automate admin tasks to complete more tasks each shift
  • Gain more time each day to handle bigger tasks
hvac Customer database software screenshot

Easily Oversee Appointments

LESS MISTAKES

Everyone depends on your team to up-to-date information. That’s why Commusoft organizes job, technician, and customer management details into one CRM. Live appointment and team updates ensure you’ll have access to what you need, when you need it. With less pressure, your office team can confidently handle the heavy lifting, so your techs can focus on the field.

  • Optimize daily scheduling with live crew whereabouts and activities
  • Manage calendars, purchase orders, and jobs with less stress
  • Boost customer care by quickly accommodating emergency call-outs
Vehicle tracking for web and mobile

Ensure Customers Feel Special

HAPPIER CUSTOMERS

Your team shoulders many customer disputes. When customers come with queries or complaints, you need a reliable system to ensure each matter is handled swiftly, accurately, and professionally. Commusoft chronologically records communications and notes against specific customer records. Nothing falls through the cracks.

  • Win loyal clients by personalizing all customer communications
  • Ensure accurate responses with accessible client files and data
  • Customize workflows to improve company reply times and reputation
customer database messaging

Helping Businesses Thrive

THE #1 SYSTEM FOR OFFICE MANAGERS

Suzane Burke

Office Manager

R&S Plumbing & Heating

We've used Commusoft for over 10 years now and it's changed the way we work. Job records for all our clients helps our technicians when they're on site. Commusoft helps the office team manage estimating, invoicing and reporting; which ultimately benefits our clients."

Ready to Take Your Operations to the Next Level?

Top Commusoft Features for Office Managers

  • Personalize Customer Experiences

    When a customer calls in, our VoIP system opens a window showing appointment, invoicing, and a section to take notes, so you can improve customer care.

    VOIP system on a call
  • Keep Customers Updated

    Sending automated alerts and notifications with unique information tags boost customer satisfaction while lifting the burden from admins.

    Alerts and notification types
  • Book Appointments Through Your Website

    You can accept job requests bookings any time of day through our self-service website booking portal. All the office team needs to do is assign the job to the right technician!

    online booking goes directly into calendar
  • Extend Your Availability to 24/7

    Rather than assist commercial multi-property owners search for job reports, invoices, custom forms, and more, our self-service Customer Portal has everything they need, in one place.

    Customer portal screens
  • Request Tasks Without Placing a Call

    If your remote crew need anything from admins, like creating an invoice, making a purchase order, or scheduling a new job, they can create office tasks from the field.

    Office tasks notifiy staff
  • Track Team Time Cards

    Rather than manual punch cards, or external timekeeping software, you can automatically or manually track your team's timekeeping details throughout the day.

Top Commusoft Features for Office Managers

Office Manager FAQs

  • With Commusoft, Office Managers can accomplish more each day without sacrificing the quality of your services. Whether supervising customer inquiries, or connecting with technicians on the road, the Commusoft platform ensures the up-to-date information you need is a click away!

    Your office team can build detailed customer files, live track jobs and field crews, and manage purchase orders without breaking a sweat. Further, you can automate tasks like invoicing, service reminders, and customer communications, freeing your staff to handle higher-value tasks.

    Ready to learn more about how Commusoft can help your front office? Book a call with our team today!

  • Commusoft’s pricing depends on how many licenses you need, and which of our powerful plans you choose.

    Learn more about each of our plans

  • Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.

    Learn more about Commusoft’s Free Trial here!

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