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PLANNED MAINTENANCE SYSTEM SOFTWARE

Managing planned preventative maintenance (PPM) schedules and various assets for all your customers without software can jeopardize your business’s organization and integrity. Help your customers sustain their assets, and help your entire team’s digital recordkeeping, and more, with planned maintenance system software.

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Commusoft mobile and web apps on five devices
Handyman using Tablet Close Up

Compel customers to pick your business

PLANNED MAINTENANCE SYSTEM SOFTWARE YOU CAN RELY ON

As you know, whether you service residential or commercial assets, planned maintenance is preferred by most customers, since this strategy saves them both time and money in the long run. Make sure your business is supported by the best planned maintenance software, so you can consistently outpace competitors and win more contracts.

Calendar service icon

Contracted work schedule in place

Furnace

Precise assets are tracked and monitored

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Customer is notified when service is due

tools

Technicians service the asset

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Technicians complete custom forms on-site

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Customer SLA met on time

Increase asset uptime and delight customers

An effective planned maintenance system is a win-win for you and your customers. With the best ppm system, customers benefit from extended asset life and workplace safety, while your business can secure regular job bookings with service reminders, provide unparalleled profits, and make bigger profits.

Service contract setup

Smooth daily operations

Balance all preventative measures

Help your team build and manage PPM schedules, service contracts, SLAs, and more.   Commusoft’s organizational structure and automations take the weight off your office team.

Pinpoint customer records

Store customer contact details, job history, asset records, communication logs, and more, all in a single planned maintenance system software.

Oversee your mobile workforce

It’s important for your mobile and admin teams to stay in sync no matter what. Commusoft’s mobile app works without internet connection, so there’s no blind spots.

personalize communications with Commusoft's customer database

Consistently please customers

Be prepared when customers call 

When a customer calls up, you’ll know exactly the work completed, invoices paid, and past communication history.

Improve customer retention

Wow customers with organized office staff, and technicians who are knowledgeable and prepared to service their assets. 

Grow your customer base 

Great customer service breeds loyalty, word of mouth, and helps you continually win more business.

parts inventory management

Boost your profits

Accelerate your invoicing process

Quickly build and organize invoices in Commusoft. To get paid faster, you can invoice customers directly from the field, from the office, or automatically.

Optimal parts ordering

Commusoft makes parts management a breeze, so your team can make deliberate business purchases.

Secure regular bookings

Increase job bookings, and boost cash-flow with automated service reminders and custom PPM schedules. 

Empowering thousands of teams every day

Supporting planned maintenance workflows

Chris

Director/Engineer

Aurora Heating Ltd

Maintaining your existing business with service reminders is great and the ability to have your customer details and appliance data, work history, etc., at your fingertips is also great, saving time and offering your customer that "personal feeling.

Streamline your planned maintenance services

Provide unmatched customer experiences

  1. Meet all of your SLAs

    SERVICE CONTRACTS SOFTWARE

    Service contracts and SLAs are critical for meeting unique customer needs and deadlines. Our service contracts are customisable, allowing you to choose specific metrics to measure with each contract. Fulfilling your SLAs has never been easier: each SLA is color-coded and features a live countdown clock.

    Service level agreements
  2. Keep assets operating longer

    ASSET MANAGEMENT SOFTWARE

    Detailed records are essential for maintaining assets for all of your customers. Commusoft’s asset management software allows technicians to catalogue details including asset location, model, service history, and much more, so your team will know exactly what to expect at each appointment.

    Asset management on mobile for iOS and Android
  3. Book more recurring jobs

    SERVICE REMINDERS SOFTWARE

    The benefits of service reminders is two-fold: customers have the opportunity to maintain their assets, and your business can pad your schedules with regular service appointments. Our service reminders are completely customizable, and for added convenience, include an online booking link, so customers can book whenever they please.

    Online service booking
  4. Document valuable information

    CUSTOM FORMS SOFTWARE

    Want to record more than just assets per job? Custom forms are perfect for documentation and keep your team on track. Our question and answer formats and dropdown fields ensure technicians can quickly record the data without wasting time.

    Custom form builder
  5. Track time with our mobile app

    MOBILE TIMESHEET SOFTWARE

    Tracking time is difficult when your team is always on the go. Commusoft’s Timesheet system makes it easy for your technicians to oversee all timekeeping details from the field. We’ll help you track clock-in, clock-out, and breaks. Further, you can record “travel”, “arrive”, and “leave” times from job sites. These timestamps are automatically entered into personal timesheets throughout the day.

Get the most out of your planned maintenance system

  • CUSTOMER PORTAL

    Commusoft's customer portal was built for multi-property managers to oversee all aspects of their properties. Customer portals extend your business's availability to 24/7: customers can request service whenever they're in need.

    Customer portal screens stacked
  • MOBILE APP

    Think of our mobile app as a pocket-sized Commusoft your team can take anywhere. Your technicians can access their full diaries, customer details, job and asset history, build certificates and invoices, and much more, all while in the field.

    Commusoft Mobile App on three devices
  • PLANNED MAINTENANCE INVOICING SOFTWARE

    Our invoicing tools help your team manage all invoicing processes. Keep your cash flowing through your business and encourage customers to pay accurately and on-time, every single time.

    Access your invoicing software from anywhere
  • REAL-TIME VEHICLE TRACKING SOFTWARE

    Real-time vehicle tracking extends the life of your vehicles. You can enforce safe driving practices, and keep track on your entire team's whereabouts when they're in the field.

    Vehicle tracking for web and mobile
  • PLANNED SERVICE WORKFLOWS

    Our custom workflows ensure your team provides relevant data by prompting them to answer job-specific questions while on site. Responses can be added to your job reports and invoices - ensuring your clients have a full understanding of the works carried out.

    work order management report

Get the most out of your planned maintenance system

Planned maintenance system software FAQs

  • Processes like creating and sending invoices, sending service reminders, and managing contracts and SLAs can all be automated with planned maintenance system software. This saves you valuable time and money, helping your business reach new levels of success.

  • Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts. Book a call with our team here!

  • This depends on which one of our plans you choose, and how many team members you have. Learn more about Commusoft’s plans and pricing here.

More planned maintenance industry content

service level agreement guide alerts and notifications

SLA Monitoring Tool

Looking to avoid service level agreement breaches? Download your step by step guide, then use it to fill in the spreadsheet, and be confident that you're not forgetting any deadlines!

Read more

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