Provide Unmatched Customer Service and Win More Business

Discover how creating personalized solutions for each building you maintain can help you expand your service territory!

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Commusoft is G2 High Performer 2024
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Commusoft rating on Google is 5 out of 5

118 reviews

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Commusoft rating on Capterra is 5 out of 5

192 reviews

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Commusoft rating on G2 is 5 out of 5

30 reviews

Build custom workflows and offer unique customer experiences

Commusoft has all the tools you need! Our all-in-one building maintenance job management software tracks customer history, sends jobs straight to technician phones, and invoices customers on the same day. You can improve daily operations, satisfy customers, and increase company profitability.
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Diversify your profitability

Efficiently Manage Different Job Types

Whether your team installs green appliances, inspects fire safety equipment, or performs electrical testing, each service needs to be managed differently. Whether it’s a one-off job or planned monthly maintenance, Commusoft can help your team guarantee it’s handled appropriately.

Speed Up Your Invoicing Process

Organize parts pricing, labor rates, and time to complete each service, and understand your margins with our ease-of-use inventory software. And get control of your budget, the costs of each service type, and deliberately price jobs.

Enhance Your Digital Estimates

Whether you’re managing repairs or broken assets, Commusoft allows your team to create as many custom quote templates as you need. This ensures your field team can effortlessly quote for future jobs directly on-site. Or, your admins can build and send quotes; it’s up to you!

hvac Customer database software screenshot

Organize Your Daily Operations

Centralize Your Customer Records

Store vital client contact details, job histories, asset records, communication logs, and more, all in one building maintenance software. Further, Commusoft’s customer database automatically updates live team locations and tracked activities. Your admins can get the full picture without needing to call technicians!

Easily Schedule and Dispatch

Reduce admin strain by helping them manage team calendars with confidence. With custom job descriptions, skill types, and team shift patterns, your office staff can always assign the right technician.

Oversee Your Mobile Workforce

Uniting the office and field is crucial. Commusoft’s mobile app offers many offline capabilities, ensuring technicians can work without interruptions. Data syncs to your team’s mobile devices in real-time when internet connection returns. Your employees will be in sync no matter what happens!

online appointment system

Let customers help themselves

Improve customer communications

Want to prioritize customer support? As soon as your team begins to travel to the job site, your building manager customers will automatically be notified with an on-the-way message and tracking portal link. Customers will know exactly who to expect and when.

Book appointments 24/7

Many building managers are too busy to call or email your team. Allowing them to take care of their admin needs themselves can be the best customer experience! A personalized customer self-service login portal allows them to schedule jobs when it’s most convenient for them.

Consolidate Monthly Invoices

Each building your team services comes with dozens of jobs per month. Rather than send an invoice after each appointment, our building maintenance software can help your admins create consolidated invoices. From their personal digital invoice statement portal, building managers can securely pay any time of day.

Software Designed for Building Maintainance

Commercial building maintenance companies need to handle a variety of different employee, customer, and service types. That's why Commusoft's all-in-one job management platform offers everything your team needs to keep everything under control.

Testimonials for Commusoft

  • "This software is enabling our day-to-day processes to run smoothly… we’ve been able to leap forward instead of taking one step at a time."

    Hattie Hasan
    The Register of Tradeswomen

    Register of Tradeswomen

Take Care of Business With These Building Maintenance Features


    Each commercial property you work with comes with various managers and tenants. That's why Commusoft's building maintenance software ensures your team can organize and update valuable customer information. This includes contact details, work addresses, full service history files, and more. Your entire team will have access to all the data they need, when they need it. Not only does this reduce admin strain, having everything they need on-hand empowers them to provide unmatched customer experiences.

    specific accounts with commusoft customer database

    Your admins need the best tools to effectively schedule your crew. Whether appointments get cancelled, or your team needs to incorporate a last-minute emergency call-out, remaining unfazed is essential. Commusoft's building maintenance software gives you the freedom to customize skill and job types, enabling admins to assign the perfect team member. Reducing admin pressures ensures they can quickly, and confidently react when circumstances change. Impressing customers has never been easier!

    service scheduling software customization

    Each commercial building comes with different appliances and maintenance needs. For each contact type and planned preventative maintenance (PPM) schedules you offer, Commusoft makes it easy for your team to build reusable templates. Want to stand apart? You can customize and personalize contracts and property maintenance agreements for each of your customers; you're in the driver's seat. Streamlined schedules make it easy for your techs and admins to exceed customer expectations, ensuring you can win and maintain more contracts!

    Planned maintenance schedule

    Handling a wide variety of service types means handling a wide variety of parts. Commusoft’s building maintenance software streamlines parts ordering and inventory management for both your office and technicians. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling. Further, an organized system ensures your team can have access to the parts they need, when they need them.

    inventory management stockroom app

    Commusoft’s building maintenance software comes with a variety of invoicing customizations. Depending on your preferences, and types of works carried out, your team can create consolidated, final, or automated invoices, to name a few. Further, offering clients a self-service statements portal ensures they can pay any time of day. Our organized record keeping ensures your team will know who has paid their invoices, needs to be sent one, or who might need a reminder to pay.

    Access your invoicing software from anywhere

Take Care of Business With These Building Maintenance Features

Building Maintenance Software FAQs

  • Building maintenance software is a digital platform that helps service businesses expertly manage properties, and all their inspection, repair, and installation appointments.

    Commusoft’s system helps building maintenance companies just like yours oversee team schedules, customer communications, custom safety certificates, invoicing, reporting, and so much more.

    We can help improve customer experiences, and streamline and reduce admin tasks, so you can generate more revenue.

    Want to see Commusoft in action? Book a call with our team today!

  • Commusoft integrates with accounting software including Quickbooks Online and Desktop, Xero, FreeAgent, and Sage, and a variety of communication, business, and payment integrations too!

    Check out all our integrations!

  • Yes we can; Commusoft’s service reminders are fully customizable, you can set automated reminders to recur at any time interval and generate personalized communications based on your templates!

    Want to take customer happiness to the next level?

    Be sure to include an appointment booking link in your reminders, so your customers can schedule their service any time of day!

    Learn more about our service reminders solution!

  • Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing property maintenance businesses.

    Our platform and suite of tools support both small and large building maintenance businesses with a minimum of 4 contracted licenses per account.

    Learn more about Commusoft’s different plans.

  • Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.

    Learn more about Commusoft’s Free Trial here!

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