Property Maintenance Software for Field Service Businesses

If you’re looking to take your property maintenance business to the next level, all-in-one job management software from Commusoft is the answer.

 

Track all types of customers

No matter what sort of customers you work with; whether landlords, estate agents, private tenants, or commercial businesses, you can track them all with Commusoft. Using an intuitive, searchable, customer database, your property maintenance company will be able to access contact details, job history, asset records, communication logs, and much more. When a technician goes to the site, they'll know exactly what work has been completed in the past and how best to serve that customer.

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customer database property

Drag-and-drop scheduling

The drag-and-drop diary makes booking and re-arranging appointments quick and easy. It's never been more simple for your office staff to handle your business's rapidly-changing schedule. Commusoft’s property maintenance software lets your technicians access their schedule from any iOS or Android device, so they can stay up to date wherever they are.

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Overall, we are really impressed

We really like the option for our engineers to note the locations of the boiler, gas meter, and stopcock. This information is vital to us as we have a lot of repeat business for estate agents and often the tenants are not home and knowing the location of the boiler and gas meter really saves time.

- EJ Barton

Automatic maintenance reminders

Repeat inspections and services can be created to automatically send reminders to customers, letting them know that maintenance is due. Set up your reminders to recur at any time interval and generate personalized communications based on your templates. So whether you're conducting monthly, annual, or 5-yearly services, Commusoft's property maintenance software can handle it. Automated service reminders are key to keeping customers informed and reducing your manual paperwork burden.

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Automatic service reminders

Schedule by skill

If your property maintenance business offers a range of different services, Commusoft can help you ensure you always send the right technician for the task. By assigning customizable skills to job types and technician profiles, the system will automatically check to ensure that the assigned technician has the skill for the job. This makes it quick and easy to schedule based on skills and guarantees that the right person is sent to the property every time.

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filtering technicians based on skill

Residential

Key Benefits

  • Get rid of paper job sheets
  • Track landlords and tenants
  • Take job requests online
  • Benefit from automatic service reminders
  • Invoice from both site and office

Commercial

Key Benefits

  • Manage maintenance contracts
  • Build preventive maintenance schedules
  • Monitor customer assets and history
  • Track customer SLAs
  • Optimize technician schedules

10hrs saved managing schedules

35% improvement in customer feedback

15% reduction in total travel costs

20% reduction in no-access jobs

10% improvement in first-time fix rate

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