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Overhaul daily operations with appliance repair software

APPLIANCE REPAIR SOFTWARE

See why appliance repair service businesses thrive with Commusoft’s appliance repair software.

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Appliance repairman repairing Travel Trailer Ceiling Mounted Air Condition Unit.

Win more business and outperform competitors

It’s time to throw away the crumpled paperwork and outdated appliance repair CRM. Businesses utilizing Commusoft’s all-in-one appliance repair software boast stronger cash flows, smoother admin, and happier customers.
service scheduling software; calendar view

Encourage productivity

Appliance repair job scheduling

Commusoft’s intuitive job schedule is easy to view and easy to edit. You can easily accommodate last minute job changes and immediately notify technicians.

Customer database management

Store customer contact details, job history, asset records, communication logs, and more, all in a single appliance repair software system.

Appliance repair mobile app

Keep an eye on your team from anywhere with our mobile appliance repair app. Your technicians and office staff will always be in sync.

online booking goes directly into calendar

Help your customers

Appliance repair job booking software

Allow your customers to schedule appliance inspections or call out appointments through your website, or by phone.

Service contracts and agreements 

Stay on top of your planned preventative maintenance (PPM) schedules, service contracts, and SLAs.

Boost customer retention 

Impress customers with professional appliance repair safety certificates and forms, excellent service, and widen your customer base.

Access your invoicing software from anywhere

Increase company revenue

Comprehensive invoicing 

Get paid faster by generating appliance repair invoices from the field and office – or let the system automatically invoice for you.

Parts ordering 

Track real-time stock, vendors, and every part, so you don’t aimlessly spend your budget on extra appliances and spare parts.

Generate reports

Oversee all aspects of your appliance repair business. Commusoft automatically generates a variety of reports, which can be viewed on your dashboard.

Overhaul your appliance repair business

Whether you inspect commercial workspaces, or maintain residential buildings, Commusoft’s appliance repair software gives your company the tools they need to provide the best service possible.

Reliable appliance repair PPM schedules

  • Easily track planned maintenance schedules and contracts
  • Technicians arrive with full service and repair history
  • Job reports and custom appliance forms are completed on site
  • The office staff raise a consolidated invoice for all recent jobs
  • Customers oversee all documents through their customer portal

Be available when customers need you

  • Customers book directly into your schedule from your website
  • A technician with the right repair skills is assigned and notified
  • The technician tracks and logs all of their work with their mobile app
  • An invoice is automatically raised and sent to customers
  • The customer easily pays online and leaves feedback on the service

Ideal For

Appliance repair technicians

Appliance repairmen with burner repairs refrigerator at home

Appliance warranties

Appliance Repairman in uniform repairs refrigerator at home

Emergency appliance call outs

Appliance repairman works on washing machine

Appliance installers

Appliance repairman with a powerdrill repairs refrigerator door at home.

Residential appliance repair

Appliance repairman repairing a broken washing machine, the customer is looking at him

Commercial appliance repair

Appliance repairman examining oven with screwdriver in kitchen with tool case

Rebecca

Director

Gas Monster Ltd

Commusoft has streamlined the building history on each property of all the jobs carried out and appliances on site. It's well worth every penny we pay for it.

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Appliance repair features

  • APPLIANCE REPAIR CUSTOMER DATABASE

    Clear communication between customers and businesses is a foundation of the appliance repair industry. Commusoft’s customer database for appliance repair organizes all of your customer data, job histories, and contacts in one place. Your team will always be prepared.

    customer database on web and mobile app
  • APPLIANCE REPAIR SCHEDULING AND DISPATCH

    Manage your entire business with our appliance repair scheduling software! You can schedule and move jobs, enable seamless communication between your admin team and technicians, track your mobile workforce, and more, with our appliance repair workforce management tools.

    Commusoft mobile app with scheduling and calendar feature
  • APPLIANCE REPAIR ASSET MANAGEMENT

    Commusoft’s asset management software for appliance repair enables your team to track all of your customer's assets. Monitor work history and linked jobs, add service contracts and PPM, plus install and update records from the site. Create customizable asset structures, sub-assets, record any type of data against an asset.

    Asset management on mobile for iOS and Android
  • APPLIANCE INVENTORY SOFTWARE

    Commusoft’s appliance repair software streamlines and organizes parts ordering and inventory management for both your office and engineers. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling.

    technicians utilizing parts inventory management from their mobile app
  • APPLIANCE REPAIR INVOICE SOFTWARE

    Whether you offer deposit, consolidated, partial, or deposit invoices, Commusoft can handle it! Further, our automated invoicing options ensure you can collect payments faster. We also offer powerful payment integrations to Stripe, Worldpay, and Sumup, further improving your billing workflows.

    Access your invoicing software from anywhere

Appliance repair features

Appliance repair FAQs

  • Paper-based operations simply can’t keep up with an increasingly modern appliance repair service industry; you know this. Appliance repair business software was created to lift administrative and organizational burdens.

    Think of your appliance repair software as a dependable team member that works 24/7. With vital company and customer data sorted, schedules clearly laid out, and daily work processes straightened out, your team can spend more time offering the best customer experiences!

    Further, the best appliance repair software, like the Commusoft platform, offers powerful automations, like automatic invoices and intelligent scheduling, and more. With less time spent on previously time-consuming tasks, your team can focus on more important tasks while increasing company profits.

    Talk to one of our products experts to learn more about how Commusoft can help your business!

  • Organized and streamlined operations make it easier to provide better service. Smooth workflows lead to happier and more relaxed staff. Great experiences lead to more new and repeat business!

    If you want to dig into your company financials, we’ve got you covered. Our reporting dashboard software offers 40+ pre-configured reports, and you can also create custom view into your jobs and financial data. Accurate numbers take the pressure off business decision makers as they shape the future of your business.

    Further, if you’re wondering about profits versus expenditures per service, be sure to use our Job costing platform!

    Job costing gives you a structured system where you can confidently price all your jobs for profit. When you give a price that’s informed by the cost of parts, technicians’ labor rates, and your overhead costs, you can come up with a fair price that will also boost your bottom line. Commusoft automatically calculates how much profit you are expected to earn, so you know the ROI of a job as soon as it’s created.

  • The best appliance repair software offer a mobile app solution – so technicians can access Commusoft from anywhere.

    Commusoft’s mobile app stands apart from competitors because many features of our app work without Wi-Fi connection. This streamlines communication between the office and field. All data will sync to the main Commusoft web application, and to the office staff once your connection returns.

    From having access to customer and appliance histories, accessing your parts database parts, creating invoices, and so much more, Commusoft’s powerful mobile work app empowers appliance repair technicians with the data they need most.

    Learn more about Commusoft’s mobile app, and discover how you can empower your team from the road!

  • Yes we can! We offer fully customizable service reminders! You can set your reminders to recur at any time interval and generate personalized communications based on your templates. Your reminders can be automated, and also include booking links, so your customers can book their appointments straightaway.

    Learn more about Commusoft’s service reminders.

  • Absolutely! Whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing appliance repair businesses.

    Our platform and suite of tools support both small and large asset service businesses with a minimum of 2 contracted licenses per account.

    Learn more about our plans.

  • Yes! We support Quickbooks, Sage, Xero, and more accounting software.

    Be sure to check out our other integrations here!

  • Trials are a great opportunity to further evaluate Commusoft. Trial versions are available upon request, following an online demonstration of the platform with one of our product experts.

    Book a demo with one of our experts to learn more!

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