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Streamline daily operations with appliance repair software

Whether your team handles residential installations, commercial maintenance contracts, or both, Commusoft's appliance repair software has all the tools your teams need to keep everything under control!

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Appliance repairman repairing Travel Trailer Ceiling Mounted Air Condition Unit.

Win more business and outperform competitors

Expanding your service territory and improving customer retention boils down relies on standardized workflows and reliable internal communications. Commusoft’s all-in-one appliance repair software reduces admin burdens with powerful self-service and team management solutions. Discover how your team can exceed customer expectations and boost profits without any additional stress!
service scheduling software; calendar view

Encourage productivity

Appliance repair job scheduling

Commusoft’s intuitive job schedule is easy to view and easy to edit. You can easily accommodate last minute job changes and immediately notify field technicians.

Customer database management

Store customer contact details, appliance repair jobs history, asset records, communication logs, and more, all in a single appliance repair software system.

Appliance repair mobile app

Keep an eye on your team from anywhere with our mobile appliance repair app. Your technicians and office staff will always be in sync.

online booking goes directly into calendar

Help your customers

Appliance repair job booking software

Allow your customers to schedule appliance inspections or call out appointments through your website, or by phone.

Service contracts and agreements 

Improve customer service with top-notch planned preventative maintenance (PPM) schedules, service contracts, and SLAs.

Boost customer retention 

Impress customers with professional appliance repair safety certificates and forms, excellent service, and widen your customer base.

Access your invoicing software from anywhere

Increase company revenue

Comprehensive invoicing 

Get paid faster by generating appliance repair invoices from the field and office – or let the system automatically invoice for you.

Parts ordering 

Track real-time stock, vendors, and all parts orders, so you don’t aimlessly spend your budget on extra appliances and spare parts.

Generate reports

Oversee all aspects of your appliance repair business operations. Commusoft automatically generates a variety of reports, which can be viewed on your dashboard.

Overhaul your appliance repair workflows

Commercial and residential properties each have unique needs. Commusoft’s appliance repair software replaces messy paperwork with digital dispatching, asset, and service contract management solutions. Providing unmatched services while boosting cash flow has never been easier!

Reliable appliance repair PPM schedules

  • Easily track planned maintenance schedules and appliance repair contracts
  • Technicians arrive with full service and repair history
  • Job reports and custom appliance forms are completed on site
  • The office staff raise a consolidated invoice for all recent jobs
  • Customers oversee all documents through their customer portal

Be available when customers need you

  • Customers book directly into your schedule from your website
  • A technician with the right repair skills is assigned and notified
  • The technician tracks and logs all of their work with their mobile app
  • An invoice is automatically raised and sent to customers
  • The customer easily pays online and leaves feedback on the service

Ideal For

Residential appliance repair

Appliance repairman repairing a broken washing machine, the customer is looking at him

Commercial appliance repair

Appliance repairman examining oven with screwdriver in kitchen with tool case

Emergency appliance call outs

Appliance repairman works on washing machine

Appliance warranty work

Appliance Repairman in uniform repairs refrigerator at home


Business Manager

Heavenly Cool Appliance Repair

For the lifespan of a repair, from creation to completion, Commusoft’s job management process is unparalleled.

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Appliance repair software features


    Clear communication between customers and businesses is a foundation of the appliance repair industry. Commusoft’s customer database for appliance repair organizes all of your customer data, job histories, and contacts in one place. Your team will always be prepared.

    customer database on web and mobile app

    Manage your entire business with our appliance repair scheduling software! You can schedule and move jobs, enable seamless communication between your admin team and technicians, track your mobile workforce, and more, with our appliance repair workforce management tools.

    Commusoft mobile app with scheduling and calendar feature

    Commusoft’s asset management software for appliance repair enables your team to track all of your customer's assets. Monitor work history and linked jobs, add service contracts and PPM, plus install and update records from the site. Create customizable asset structures, sub-assets, record any type of data against an asset.

    Asset management on mobile for iOS and Android

    Commusoft’s appliance repair software streamlines and organizes parts ordering and inventory management for both your office and technicians. With real-time inventory and automatic reordering for regularly-used parts, you can stay on top of, and avoid, missing items or excessive stockpiling.

    technicians utilizing parts inventory management from their mobile app

    Commusoft’s appliance repair software comes with a variety of invoicing customizations. Depending on your preferences, and types of works carried out, your team can create consolidated, final, or automated invoices, to name a few. Further, offering clients a self-service statements portal ensures they can pay any time of day. Our organised recordkeeping ensures your team will know who has paid their invoices, needs to be sent one, or who might need a reminder to pay.

    Access your invoicing software from anywhere

Appliance repair software features

Appliance repair FAQs

  • Appliance repair business software lifts administrative and organizational burdens by sorting vital business and customer data, sorting schedules, and streamlining daily work processes.

    Paper-based operations simply can’t keep up with an increasingly modern appliance repair service industry; you know this. Think of your appliance repair software as a dependable team member that works 24/7. With less tedious tasks to worry about, your team can spend more time offering the best customer experiences!

    Further, the best appliance repair software, like the Commusoft platform, offers powerful automations, like automatic invoices and intelligent scheduling, and more. With Commusoft, your team can focus on high-value tasks while increasing company profits.

    Talk to one of our products experts to learn more about how Commusoft can help your business!

  • Yes; an appliance repair software can help boost profits by increasing employee and customer happiness. After all, organized and streamlined operations make it easier to provide better service. Great experiences lead to more new and repeat business!

    If you want to dig into your company financials, we’ve got you covered. Our reporting dashboard software offers 40+ pre-configured reports, and you can also create custom view into your jobs and financial data. Accurate numbers take the pressure off business decision makers as they shape the future of your business.

    Further, if you’re wondering about profits versus expenditures per service, be sure to use our Job costing platform!

    Job costing gives you a structured system where you can confidently create estimates and price all your jobs for profit. When you give a price that’s informed by the cost of parts, technicians’ labor rates, and your overhead costs, you can come up with a fair price that will also boost your bottom line. Commusoft automatically calculates how much profit you are expected to earn, so you know the ROI of a job as soon as it’s created.

  • Commusoft’s mobile app offers a variety of offline capabilities, which means your field team can be productive without Wi-Fi connection.

    This solution streamlines communication between the office and field. All data will sync to the main Commusoft web application, and to the office staff once your connection returns.

    From having access to customer and appliance histories, accessing your parts database parts, creating invoices, and so much more, Commusoft’s powerful mobile work app empowers appliance repair technicians with the data they need most.

    Learn more about Commusoft’s mobile app, and discover how you can empower your team from the road!

  • Yes; we offer fully customizable service reminders!

    You can set your self-service reminders to recur at any time interval and generate personalized communications based on your templates. Your reminders can be automated, and also include booking links, so your customers can book their appointments straightaway.

    Learn more about Commusoft’s service reminders.

  • Absolutely; whether you’re just getting started, or are rapidly expanding, Commusoft was built specifically for growing appliance repair companies.

    Our platform and suite of tools support both small and large asset service businesses with a minimum of 4 contracted licenses per account.

    Learn more about our plans.

  • Commusoft integrates with accounting software including Quickbooks Online and Desktop, Xero, FreeAgent, and Sage, and a variety of communication, business, and payment integrations too!

    Check out all our integrations!

  • Yes, free trial versions of our platform are available upon request, following an online demonstration of the platform with one of our product experts. Trials are a great opportunity to further evaluate Commusoft.

    Learn more about Commusoft’s Free Trial here!

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