Make calls from anywhere
With a VoIP system connected, your team can now make and receive calls from their computer using their regular VoIP phone number.
VOIP PHONE SYSTEM
Answer the phone professionally, every time
Integrate your existing VoIP phone system directly into Commusoft. By combining customer and job data with your VoIP phone, office staff instantly have relevant details at their fingertips when the phone rings, empowering your team to handle calls more quickly, while providing fantastic customer service.
Overhaul customer communications with our VoIP phone system
Desktop VoIP app
No additional hardware required! Simply connect your VoIP system to our softphone system.
Software dialer
Make calls, log notes, and save call recordings, all from Commusoft’s VoIP app.
Seamless Commusoft integration
Quickly call any customer in your database, attach notes to their record, and view job histories.
Chris
Director/Engineer
Aurora Heating Ltd
I hate writing reviews but would have felt guilty not to give credit where due with Commusoft. The team at Commusoft and their level of service have always been top notch! You ask - they help.
Empower your mobile workforce
Make and receive calls from your computer
VOIP CALLS
Commusoft’s VoIP phone system shows which customer is calling. Instead of frantically searching for information, and asking the caller to explain who they are, your team can answer the phone using the customer’s name. They’ll appreciate the personal touch and relevant work information on hand.
Work from anywhere
REMOTE VOIP PHONE SOLUTION
With our VoIP phone integration, it isn’t necessary for your admin team to work from your office. Empower them to work from home, or wherever they’re able with their laptop. All notes and recordings automatically sync with Commusoft, so no details fall between the cracks.
Provide world-class customer experiences with VoIP!
Be ready for anything
Provide a personal touch
INSTANT CUSTOMER RECORDS
Commusoft’s VoIP enables your team to provide accurate information and offer a premium phone experience for your customers. They’ll be pleased when your staff answers their call already knowing their name and work and estimate history with your company.
Stay organized
CALL NOTES AND RECORDINGS
Your team can log notes while using VoIP phone. The note will automatically be saved against the customer so everyone in Commusoft can see the call notes and properly understand what has occurred with the customer. If needed, your team can review previous calls too.
VoIP FAQs
-
Not at the moment; we will happily provide a trial for you to test your VoIP system first!
-
Our VoIP phone system pricing depends on how many licenses you need, and which of our powerful plans you choose.
Related Commusoft features
Make the most out of your customer communications.
Service contracts
Meeting SLAs and contracts is essential for all field service businesses. With Commusoft’s service contracts software, your team can manage and oversee all agreements.
Service reminders
Assets and service reminders go hand-in hand, supporting PPM workflows. Keep your customers in the loop with customizable service text messages, emails, or paper letters.
Job tracking
Empower your team to track all works from the office, or the road. Job sheets, reports, custom forms, and more, all sync in real time to the office, so nothing falls through the cracks.
Customer database
Host each customer and company you service in Commusoft’s organized customer database. With job details in one central location, you can stay on-top-of each customer’s unique needs.
More content
Mapping the Field Service Customer Journey
As we move forward through an increasingly digitized world, more and more businesses have become aware that face-to-face interactions are still needed.
Get Your Free Practical Guide to Automation
Forget about filling out paper forms, take your business to the next level with this step-by-step guide to automating your most troublesome processes.
How Commusoft Helped G Jassal All Trades
"Commusoft is a big player; it really puts it all together for us, and without it, genuinely, we would be lost."