(872) 212-3118

Webinar: Inventory Tracking

Learn all about Commusoft’s inventory management feature

Who should use inventory tracking?

All field service companies who have a stockroom with shelving and racking and a stockroom manager. Commusoft’s inventory management software is not the best fit for warehouses.

What does inventory management provide for my business?

Our comprehensive digital solution has 4 pillar points:

  • Enhance stockroom workflow
  • Reduce excess stock
  • Streamline returns process
  • Improve customer experience

By creating digital storage locations that match physical ones, your stockroom can be multi-location. Whether it’s a stockroom or a technician’s truck, you can easily assign storage locations

With real-time stock levels available at your fingertips on mobile and desktop devices, you can see what’s in stock in each location – including which parts (and how many) are available, reserved against jobs, or scheduled to be returned to the vendor. When a technician adds parts against a job, they can immediately see if a part is already in stock and where it’s located. No more unnecessary orders!

Returns are simple because you can mark parts for return in Commusoft, and then vendors are automatically emailed and informed of the parts and quantities to be returned. Technicians are prompted via their schedule to return the inventory to the stockroom, helping parts quickly get back to the vendor undamaged.

We even go a step further and offer automatic reordering for each storage location. When available inventory reaches your defined minimum level, purchase orders are automatically raised to order more.

Need to know what parts you used for a past job? No problem. Inventory history is readily available.

Here are some more awesome aspects of this feature:

  • See what is due in and due out
  • Check in arrived parts
  • Build picking lists to prepare for technician collection
  • Scan barcodes to mark parts as available

If you are interested, please contact Garrett at (872) 212-3118 or garrett.mulchrone@commusoft.com. We look forward to hearing from you!

Webinar: Real-Time Vehicle Tracking

Learn all about Commusoft’s new van tracking feature

Real-time vehicle tracking enables true oversight of your vans. See where everyone is in real-time and get access to crucial information like whether a technician is on the move and how they are driving.

Introduction:

  • What is Real-Time Vehicle Tracking?
  • What vehicle trackers do we use?

Demo:

  • Map view for scheduling
  • Driving reporting tools
  • Technician profile portal for customers

Attendee questions:

Q: How do you assign a tracker to a user? or van?

You assign the trackers to a user, not a van. However, in most cases technicians will stick to the same van. The setting is under Quick links in the user settings.

Q: Why not use GPS from the technician’s phone?

Actual GPS trackers can provide us with a lot more data, such as driver cornering, acceleration, braking, and speeding. It also gives us more accurate location data. They can also be hard-wired to the vehicle preventing them from being removed.

Tracking through a phone can be problematic as they run out of battery fairly quickly if they are sending data constantly. As well as this they can be turned off by the technicians if they don’t want to be tracked.

 

 

Q: Can the technicians remove the trackers easily if they wanted to?

If you purchase the wired trackers, then these will be hard-wired to the vehicle which wouldn’t be easy to remove. The self-install version is simply plugged into the ODB II port, so it can be easily removed.

Q: Our vans used to have trackers fitted, we still have the trackers in the vans but not connected to the vendor, can we just add your SIM?

Commusoft will only work with a specific make and model of tracker. If it so happens that you already use this specific make and model of tracker then you can simply put a new SIM in it and connect it to Commusoft. Get in touch with us at (872) 212-3118 to find out more.

If you’d like to start using Real-Time Vehicle Tracking, please contact Ross at:

(872) 212-3118 | ross.dijk@commusoft.com

5 Small But Impactful Commusoft Features

Interested in Commusoft? No doubt you will be thinking about critical features like scheduling, invoicing, and a mobile app, but you may not have heard of these 5 small, but impactful features.

  • Automatic timesheets
  • No access jobs
  • Customer statements
  • Service windows
  • Additional works

Webinar: naturalForms and Commusoft Integration

A naturalForms and Commusoft webinar to help you get started!

Commusoft is a cloud-based, purpose built, all-in-one software that field service businesses can use to digitize their processes. Additionally, users can manage their operations from any location, on mobiles and tablets. Consequently, this will help them increase their revenue

naturalForms is a piece of software that allows you to design and fill in custom digital forms for any industry. Therefore it helps to eliminate paper and improve the quality of forms. This allows users to instantly access their data, saving time and money. naturalForms is available both on mobiles and tablets.

Are you losing track of paperwork? Lacking communication between services? Maybe you don’t have enough time to organize your job history. Together, these two software tools will help you overcome these problems and take your field service business to the next level. Additionally, you’ll be one step closer to becoming a paperless office. Both small and medium sized businesses can look forward to using this integration.

In this 30-minute naturalForms and Commusoft webinar, we’ll cover:

  • naturalForms introduction so that you know the type of software you’re getting ready to use
  • Commusoft introduction so that you can go through all the benefits that Commusoft offers
  • naturalForms and Commusoft integration demo so you can see the result of our joint effort to help you improve your business

Found this webinar useful? In addition to videos, we also have other resources available to you for free! Besides eBooks and checklists, guides and whitepapers, Commusoft publishes a regular business blog. Here you can find top tips on how to improve your field service business, advice from experts and secret strategies that will put you ahead of the competition.